Deicing Duty Manager III-JFK Airport

SUMMARY OVERVIEW

The Deicing Duty Manager III is responsible for supporting the General Manager in overseeing day-to-day deicing operations and providing station support for additional operations assigned to the Deicing Operations Team. This role requires strong operational leadership, workforce supervision, and a commitment to safety, customer service, and operational excellence. This airport-based position supports the aviation industry and requires flexibility to work extended hours, particularly during adverse weather and peak operational periods.

RESPONSIBILITIES

Assist the General Manager with the day-to-day activities of the entire deicing operation

Assist with oversight of all deicing operations, fluid management, and resource readiness

Ensure all aircraft are properly deiced and/or anti-iced in accordance with customer and regulatory requirements

Maintain and enforce adherence to company safety policies, standards, and procedures

Prioritize workplace safety through established metrics and Service Level Agreements

Ensure all required internal, airline, and airport deicing reports are completed accurately and timely

Assist the General Manager in achieving financial performance goals including manpower planning, equipment utilization, fluid management, and facilities oversight

Coordinate deicing operations with airport operations, customer airlines, and internal departments

Respond to customer requests for information and coordinate audits and operational visits as required

Review and monitor the Safety Management System (SMS) and Quality Management System (QMS) standards for the station, addressing any areas of concern

Assist in recruitment, interviewing, hiring, and training of employees as required

Oversee required deicing training including classroom, on-the-job, and airline-specific training

Assist in identifying and securing new business opportunities

Assist with employee relations issues and resolve service issues promptly to ensure contract retention

Report service discrepancies and incidents to Senior Management immediately

Share action plans and success factors with customers

Establish and evaluate performance standards to measure employee progress

Recommend salary adjustments, transfers, promotions, and terminations as appropriate

Foster a safe, cooperative, and productive work environment

Adapt to and promote changes in corporate policies and procedures

Attend meetings and events on behalf of PrimeFlight and its customers, maintaining professionalism at all times

Meet or exceed all established Key Performance Indicators (KPIs) and Service Level Agreements

Promote and support the companys Safety Management System (SMS) initiatives

Ensure hazards, incidents, and safety concerns are reported and addressed in accordance with company procedures

Demonstrate regular, predictable attendance at assigned work location

Perform any additional duties as assigned by management

QUALIFICATIONS

18 years of age or older

Must be legally authorized to work in the country of employment.

Minimum three years of management, supervisor, or lead experience required

Fleet maintenance and mechanical knowledge preferred

Must hold a valid driver's license.

Ability to read, write, speak, and understand the English language, including operational documents

Ability to use electronic devices including tablets, computers, and mobile devices

Ability to communicate effectively both in-person and electronically

Pass a background check and drug screen

Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).

Ability to work any shift, including nights, weekends, and holidays within a 24/7 operation

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY / WORKING CONDITIONS MAY INCLUDE

Ability to lift up to 70 pounds

Prolonged standing and walking in indoor and outdoor environments

Ability to reach with arms and grasp with hands

Ability to push and pull

Ability to crawl and crouch in confined spaces

Ability to bend, stretch, squat, and kneel

Ability to climb and work at elevated heights

Exposure to moderate and high noise levels

Exposure to biohazards and/or chemicals

Exposure to outdoor elements and severe weather conditions

Ability to hear and respond to spoken voice and audible alarms

Tasks involving repetitive motions of the arms, wrists, hands, and fingers

Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Airlines operate 24/7. Team members must be flexible to work various shifts including nights, weekends, holidays, and extended hours during severe weather operations. Successful PrimeFlight team members bring energy, professionalism, teamwork, and an unwavering commitment to safety every day.

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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