About this role
With minimal guidance, the System Analyst will provide troubleshooting, problem diagnosis and resolution, and general support for the corporate infrastructure in Central Engineerings Computer-Aided Design (CAD). Develop and maintain standard operating technical procedures to resolve problems.
This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.
Required Education/Experience
- Bachelor's Degree in Computer Science or related technical field and 3 years' of work experience in troubleshooting and problem resolution, root cause analysis, as well as experience in workstation configuration and imaging.
Relevant Work Experience
- Experience with Windows 10 and MS Office 365, required.
- Working knowledge of Remote Access technologies, required.
- Programming, Windows Scripting, and automation experience, preferred.
- Experience supporting Autodesk's quite of products such as AutoCAD, Inventor, Revit, etc., preferred.
Licenses and Certifications
- Driver's License Required
Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Willing and able to lift desktop computers, and bend, stoop, kneel and/or sit for long durations.
- Able and willing to travel to company locations throughout the Company service territory, as needed.
- Willing and able to wear appropriate attire and PPE for the work location and duties.