Project/Program Manager II

Job Title: Project/Program Manager II Job Description
The Project/Program Manager II leads cross-functional projects that improve internal processes and support beta programs for new devices and features. This role focuses heavily on project management, stakeholder engagement, and light data analysis to turn feedback into actionable insights. You work closely with global teams to coordinate timelines, manage deliverables, and support survey and feedback programs that inform product launches in local and international markets.
Responsibilities
- Coordinate and complete projects and programs from initiation through delivery, ensuring milestones and deadlines are met.
- Oversee all aspects of assigned projects, including planning, scheduling, resource coordination, and status tracking.
- Set project timelines, assign responsibilities, and monitor progress to keep initiatives on track.
- Prepare clear, concise status reports and summaries for leadership, highlighting risks, issues, and key decisions.
- Collaborate closely with internal stakeholders, including marketing, quality assurance, and product management teams working on devices and features.
- Drive projects that improve internal team processes and streamline operations, identifying opportunities to enhance efficiency and effectiveness.
- Use established guidelines to build and maintain data and reporting frameworks, ensuring project and survey data are accurately captured and communicated.
- Support beta programs for new devices and features by coordinating activities, tracking participation, and ensuring feedback is collected and organized.
- Assist with the creation and execution of surveys that capture the voice of the customer and internal participants, and help translate results into insights.
- Analyze engagement trends and survey data at a basic level to explain results and support recommendations to stakeholders.
- Engage directly with stakeholders, speak up in meetings, and represent project status and needs without requiring constant guidance.
- Lead and direct the work of others as needed, providing structure, clarity, and follow-through on tasks and deliverables.
- Work autonomously, managing your own workload and priorities while contributing as a collaborative and supportive teammate.
- Apply creativity and judgment to solve problems, improve existing processes, and challenge how work is currently done when appropriate.
- Contribute to a fast-paced, global team environment by adapting to changing priorities and working effectively with colleagues in different locations and time zones.
Essential Skills
- 47 years of experience as a Project or Program Manager, with demonstrated success delivering projects end-to-end.
- 46 years of hands-on project management experience, including planning, scheduling, and stakeholder coordination.
- 46 years of experience with basic data analysis, including interpreting data and explaining results to stakeholders.
- 46 years of stakeholder management experience, with the ability to speak up, present information, and interact confidently without extensive guidance.
- Proficiency with Excel for organizing data, building reports, and supporting analysis.
- Strong project and program management skills, with the ability to move work forward across different functions and teams.
- Comfort working with data and reporting, following established guidelines to create and maintain reports.
- Ability to work autonomously, manage multiple tasks, and prioritize effectively in a dynamic environment.
- Ability to explain results and insights clearly to non-technical stakeholders.
- Experience looking at engagement trends, preferably in a marketing or analytics-focused environment.
- Familiarity with concepts, practices, and procedures in project and program management, relying on judgment and experience to accomplish goals.
- Ability to lead and direct the work of others when needed.
- Comfort working in a fast-paced, collaborative, global team setting.
- Maturity and professional experience beyond entry-level, with a track record of contributing meaningfully in prior roles.
Additional Skills & Qualifications
- Bachelors degree in a relevant field is typically required.
- Past experience with voice-of-customer or feedback programs is a strong plus.
- Experience creating and managing surveys, including designing questions and analyzing responses, is highly desirable.
- Experience with Qualtrics or other survey platforms, or general survey experience, is a nice-to-have.
- Background in marketing or a similar industry, especially with a focus on engagement and analytics, may be a good fit.
- Experience working in or with organizations that develop consumer devices or technology products is beneficial.
- Demonstrated ability to be a quick learner who can add value quickly and build on existing processes.
- Willingness to challenge the status quo constructively and propose improvements to how work is done.
- Strong soft skills, including collaboration, communication, and the ability to build relationships with diverse stakeholders.
- Ability to generate actionable insights and recommendations from survey and feedback data.
- Comfort balancing operational tasks with broader, strategic activities that rely on strong stakeholder management.
Work Environment
This is a full-time role, working approximately 40 hours per week, Monday through Friday, with core hours typically between 8:00 a.m. and 4:00 p.m. or 9:00 a.m. and 5:00 p.m. Because the team is global, you may occasionally attend early morning meetings, including around 8:00 a.m. The role is primarily remote, with an expectation to come into the Seattle office as needed for in-person sessions. In practice, on-site time has been limited for similar roles, but flexibility is required. The Devices and Services team plans to move to Bellevue around 2027, and you should be comfortable attending in-person sessions in either Seattle or Bellevue as needed. You will work with unlaunched devices and features that are slated for release locally and internationally, supporting beta programs that test new products with internal participants. The team recruits employees who match specific criteria, sends them devices to test, and collects their feedback to ensure products meet customer expectations before launch. You join a collaborative, fast-paced, global team within a devices and services organization, working alongside approximately five full-time employees and five to six contractors. The culture emphasizes flexibility, adaptability, and the ability to work effectively with stakeholders across different functions. Work is primarily office-appropriate and technology-focused, using standard productivity tools such as Excel and survey platforms, with no specialized physical requirements noted.
Job Type & Location
This is a Contract position based out of Seattle, WA.
Pay and Benefits
The pay range for this position is $53.00 - $54.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Seattle, WA.
Application Deadline
This position is anticipated to close on Nov 19, 2026.
Workplace Type
This is a fully remote position.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.