Talent Acquisition Manager

Job Summary:

The Talent Acquisition Manager is responsible for full cycle recruitment. The Talent Acquisition Manager partners closely with hiring managers, HR Business Partners, regional HR colleagues, and other internal stakeholders to deliver an effective and consistent hiring experience across functions, levels, and geographies. The role will manage recruiting activity, and/or recruiting resources, strengthen sourcing and talent pipelines, maintain recruiting standards and tools, and use data and market insights to improve outcomes for candidates and hiring managers.

The Talent Acquisition Manager will have the opportunity to help build and shape ICANN’s evolving Talent Acquisition function while remaining closely involved in day-to-day recruiting. Working closely with the Global Talent Acquisition Senior Director & HRBP, this role will balance building scalable recruiting processes, tools, and practices with hands-on ownership of searches and recruiting activity across the organization.

Key Responsibilities & Duties:

- Lead full-cycle recruiting across assigned functions and geographies, from requisition intake through onboarding handoff, including hands-on support for complex, specialized, high-priority, and leadership searches.
- Partner with the Global Talent Acquisition Senior Director & HRBP to build and strengthen ICANN's global Talent Acquisition function.
- Partner with hiring managers to define requirements, develop recruiting and sourcing strategies, establish interview plans, and drive timely hiring decisions.
- Implement and reinforce ICANN's global Talent Acquisition framework, processes, standards, tools, and hiring manager resources to ensure consistency and a positive hiring experience.
- Develop and maintain proactive talent pipelines for critical and hard-to-fill positions through direct sourcing, market mapping, referrals, and professional networks.
- Collaborate with HR Business Partners, Compensation, HR Operations, Legal, and regional HR colleagues on recruiting activities, offers, approvals, and employment considerations.
- Ensure recruiting activities comply with applicable employment laws, data privacy requirements, ICANN policies, and global and regional hiring practices.
- Manage external recruiting partners, staffing agencies, search firms, and recruiting vendors within established budget parameters.
- Maintain accurate recruiting data, develop dashboards, and analyze key recruiting metrics, market intelligence, and stakeholder feedback to identify trends and recommend improvements.
- Support recruiting technology, workflow enhancements, and process improvement initiatives, including implementation, documentation, and user adoption.
- Other duties as assigned or requested

Required Knowledge, Skills, and Abilities (KSAs):

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

- Strong global full-cycle recruiting expertise across functions and levels, from entry-level through senior leadership.
- Demonstrated experience recruiting highly technical and specialized talent, including developing targeted sourcing strategies and assessing complex technical qualifications.
- Strong consultative, communication, and relationship-building skills, with the ability to partner effectively with hiring managers and stakeholders in a global, matrixed environment.
- Excellent sourcing, interviewing, candidate assessment, offer management, and negotiation skills.
- Strong organizational skills, judgment, and problem-solving abilities, with the ability to manage competing priorities, meet deadlines, and handle confidential information appropriately.
- Ability to analyze recruiting data and market trends and translate findings into actionable insights, recommendations, and leadership reporting.
- Proficiency with applicant tracking systems, LinkedIn Recruiter, HR information systems, and recruiting reporting tools; Oracle experience is helpful.
- Working knowledge of employment laws, recruiting compliance, and hiring practices across multiple jurisdictions.
- Demonstrated proficiency in using generative AI (e.g., ChatGPT) and other AI-enabled internal tools responsibly to support research, analysis, productivity, communication, and routine work activities, including verifying AI-generated output for accuracy, and following company policies regarding confidentiality, data privacy, and information security.
- Demonstrated interest in mission-driven work and a desire to contribute to ICANN’s unique role in supporting a stable, secure, and unified global Internet.

Education and Experience Requirements:

- Bachelor’s degree preferred. Ideally in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
- Minimum eight (8) years of progressive talent acquisition/recruiting experience, including significant full-cycle recruiting experience in a complex organization.
- Demonstrated experience recruiting for a range of professional and specialized roles.
- Experience with senior-level and/or technical recruiting is required.
- Experience supporting recruiting in a global, matrixed, nonprofit, technology, policy, or mission-driven environment is preferred.

Languages:

- Fluency, both written and spoken, in English is required.

Working Conditions & Physical Requirements:

- This is a hybrid role.
- Work is performed in a professional office and/or remote work environment and requires regular use of a computer and virtual collaboration tools.
- The role requires collaboration across global time zones and may occasionally require work outside standard local business hours.
- Occasional domestic and/or international travel may be required.