Frontend Architect (AI Experiences), Retail and Marcom Engineering

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Retail and Marcom Engineering, an IS&T team, builds and operates the systems and experiences that connect Apple's products with its customers. The team owns the technology behind both Apple's online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together, those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

On Marcom Engineering's AI Experiences team, we build AI-powered tools for Apple's marketing and creative teams, from AI-assisted copy workflows to AI Optimization (AIO), along with the AI foundations that help our engineers, and the AI agents working alongside them, ship on-brand work faster.

We are hiring a Frontend Architect to set the technical direction for AI across our frontend. You will define how AI powers the tools our marketing and creative teams rely on, how it changes the way our engineers build, and how our design system becomes the foundation AI tools reach for when they generate UI. This role sits at the intersection of frontend architecture, applied AI, and design systems: you'll shape the strategy, design the systems that make it real, and bring partners across Apple along with you. If you thrive on ambiguity, think a step ahead of the industry, and want to shape how Apple builds for the web as AI changes the craft, we want to hear from you.

Minimum Qualifications

10 years building production web applications, including 3+ years in a senior or architect role setting frontend direction across teams
Expert-level TypeScript and React, including component architecture, server-side rendering (e.g., Next.js), schema-first data (e.g., GraphQL), and performance at scale
Led the architecture of a design system, component platform, or shared frontend infrastructure adopted by multiple teams
Shipped LLM-powered features or AI developer tooling to production (e.g., agentic workflows, AI-assisted code review, tool use / function calling, structured outputs)
Hands-on daily use of AI coding agents (e.g., Claude Code, GitHub Copilot, Cursor), with a clear point of view on where they help, where they don't, and how to review what they produce
Deep knowledge of accessibility (WCAG 2.1 AA) and how to build it into systems by default
BS or MS in Computer Science or equivalent professional experience

Preferred Qualifications

Experience designing agent-facing tooling, such as MCP servers, CLIs designed for agents, or packaged agent skills and instructions
Experience designing APIs, schemas, or component metadata that models generate against
Experience defining evaluation strategies for AI systems — evals, golden datasets, LLM-as-judge scoring, and regression gates
Experience designing how AI agents operate in CI/CD — AI-assisted code review, automated releases, or agentic feature development with quality gates and human review
Understanding of AI security and governance, including least-privilege agent permissions, prompt injection, and privacy-preserving telemetry
Familiarity with design tokens, theming, and generative-UI approaches that keep AI-generated interfaces on-brand
A record of published architecture decisions, RFCs, or white papers that influenced direction across an organization
Experience in large, multi-team enterprise environments, navigating governance, security review, and cross-org dependencies
Experience working in environments with ambiguity — defining strategy as the underlying AI capabilities evolve
Track record of setting technical direction and building alignment across competing priorities, with excellent written and verbal communication, including presenting architectural trade-offs to engineering and executive audiences