AL/MC Sales Manager

WHO ARE WE?

Come join our dedicated team at South Port Square, a 40-acre campus in Port Charlotte, close to Charlotte Harbor and Punta Gorda — one of Florida’s best-kept secrets! You'll be part of a team with a strong work ethic, where management and co-workers are committed to making a positive impact on our residents’ lives. These extraordinary leaders will help you craft a fulfilling senior living career.

For over 35 years, South Port Square has been meeting the growing needs of retirees and seniors. We’re one of twelve retirement communities in Florida managed by LCS, the nation’s leading developer and manager of senior living communities.

We strive to create an environment of trust and transparency, helping employees find purpose in their work and reach their highest potential. South Port Square is actively seeking a hospitality-driven professional to join our growing team!

ABOUT THE ROLE:

The Marketing and Sales Manager works in accordance with established policies and procedures of the community with specific instruction from the Director of Assisted Living and Memory Care. The Marketing and Sales Manager provides support for all aspects of the marketing and sales effort and provides coordination of the closing and move- in function.

Here are a few of the daily responsibilities of the AL/MC Sales Manager:

- Answers and directs incoming phone calls and manages the lead distribution system

- Greets and serves all visitors in accordance with the Life Care Services Extraordinary Impressions program

- Plans and implements all elements associated with marketing events within the approved budget

- Prepares and updates marketing and sales reports

- Processes all sales, cancellations, transfers, and associated documentation

- Responsible for maintenance of marketing systems, including Salesforce, and capable of producing data results and system generated reports

- Processes invoices and is responsible for maintaining budget performance spreadsheets

- Manages the office by tracking inventory and ordering office supplies, collateral, and other printed marketing materials within the approved budget

- Assists with the preparation of the annual marketing plan by creating data tables, compiling components created by others and produces the final plan

- Coordinates and creates the marketing newsletter

- Partner and work collaboratively with Assisted Living Director and Director(s) of Health Services to achieve budgeted occupancy goals

- Serves as the primary marketing and sales contact for communication with other departments

- Redirects residents to appropriate contact for questions, comments, or concerns

- Maintains a professional appearance at all times

- Attends meetings as requested

- Assists and guides future residents in available selections (kitchens, floorings, colors, upgrades)

- Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction/ physical plan changes

- Prepares closing documentation and internal communication timely and accurately

- Updates as needed the community move-in resource guide

- Assumes responsibilities for personal work areas and maintaining areas in a presentable manner

Here are a few of the qualifications we need you to have:

- Administrative degree with minimum three years related work experience or high school degree and minimum five years related work experience

- Organizational skills

- Experience in a professional office setting or hospitality environment, where good communication and customer relations skills are essential

- Proficient in the use of various software including all Microsoft Office applications

- Strong written and verbal communication skills

- Ability to multitask

- Takes initiative

What We Offer:

- 401K with employer match

- Dental Insurance

- Health Insurance

- Vision Insurance

- Life Insurance

- Paid Time Off

- Daily Pay

- Extraordinary Rewards Program

- Fun, caring, inclusive work environment!

Full-Time, Monday-Friday 9AM-5PM

Salary: From $65,000, as well as the eligibility to participate in our sales commission structure

Background Screening Requirement: This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit: https://info.flclearinghouse.com .

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer