About this role
Overview
TITLE (TRACKING CODE-REQUISITION NUMBER):
Bowhead seeks an entry-level Telecommunications Mechanic I to provide installation and maintenance support for the Base Telecommunications System (BTS) at Travis AFB. The TM I works under supervision of senior technicians and project leadership to perform routine service orders, assist with cable installation and repair, and support mission-critical communications systems. This position is ideal for motivated candidates looking to grow in the telecommunications field while supporting a high-visibility DoD contract
This is a Part Time on call position.
Responsibilities
Essential functions will include:
- Assisted Installation & Repair – Support senior technicians with pulling, terminating, and labeling copper and fiber cabling; installing jacks, patch panels, and raceways; and assisting with equipment relocations.
- Routine Service Orders – Execute basic move/add/change tasks (MACs), such as connecting end-user phones, verifying dial tone, and documenting completed work orders in accordance with PWS service timelines.
- Preventive Maintenance – Assist with inspections, cleaning, and simple adjustments on telecommunications systems under supervision to maintain service availability.
- Troubleshooting Support – Provide first-level support in fault isolation using basic test sets (e.g., butt sets, tone and probe kits, handheld continuity testers), escalating unresolved issues to senior staff.
- Safety & Compliance – Follow OSHA, NEC, and TIA/EIA standards in all work activities, including confined space, ladder use, and personal protective equipment (PPE) requirements.
- Database & Records Entry – Assist in updating plant records, service orders, and labeling systems in CAIRS/TMS or CVC as directed by senior technicians.
- Customer Service – Provide courteous and professional support to base personnel requesting installations or service changes, ensuring all work areas are clean and restored after completion.
- Other duties as assigned
Qualifications
Education
- Required: High school diploma or equivalent.
- Preferred: Completion of vocational training, technical school, or military training in telecommunications, electronics, or IT systems.
Years of experience
- Minimum: 0–2 years of telecommunications or related low-voltage installation experience.
- Preferred: 2+ years of hands-on work in a structured cabling, telecom, or DoD communications support environment.
Required skills or certifications
- Mandatory (per PWS):
Proficiency in reading, writing, and speaking English.
- Ability to safely use hand and power tools to support telecom installations.
- Willingness and ability to work in confined spaces, manholes, and outdoor environments under supervision.
- Industry-Recognized (Recommended):
OSHA 10-hour Safety certification.
- BICSI Installer I (Copper/Fiber) or equivalent industry training.
- Familiarity with basic test equipment (butt sets, Fluke meters, OTDR exposure a plus).
- Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
- Ability to communicate effectively with all levels of employees and outside contacts
- Strong interpersonal skills and good judgment with the ability to work alone or as part of a team
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