About this role
The position responsibilities include supporting and performing various tasks to manage the billing and debt collection processes; within the Accounting department. In this position, duties may include processing and delivering invoices/credit memos, evaluating contractual detail, collecting payment information, reconciling accounts and preparing reports. The position will be focused on resolving billing issues, invoice disputes, collecting outstanding debts, maintaining customer data, reconcile accounts, meet monthly collection targets and otherwise supporting cash flow.
Skills and Abilities:
Ability to:
- Perform all essential duties.
- Demonstrate proficiency with MS Office suite of products including Word, Excel (pivot tables an v-lookups) and Outlook.
- Experience with ERP systems preferred; Oracle and GetPaid.
- Experience with various e-Billing platforms preferred; such as but not limited to; Open Invoice, Cortex, Ariba
- Strong customer focus with excellent verbal and written communications.
- Excellent organization and time management skills.
- Detail-oriented mindset and a high sense of urgency.
- Proactive, self-directed approach with ability to multi-task.
- Ability to work independently and with a team in a fast paced and high-volume environment with emphasis on accuracy and timeliness.
- Read, write and speak English.
Knowledge:
- Knowledge of the Order to Cash Process at a high level.
- Knowledge of basic accounting terms used in assigned area.
- Knowledge of transaction workflow and system interfaces with other functions required to effectively complete tasks.
- Knowledge of various e-Billing platforms; such as but not limited to; Open Invoice, Cortex, Ariba
Minimum Education and Certification:
- High school diploma or equivalent
- 4 year degree in related field preferred
Minimum Experience:
- Typically, 2-5 years related experience.
Leadership:
- May serve as a resource to others with less experience.
Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
- Regularly required to stand, walk, and bend, use hands to finger, handle or feel and reach with hands and arms.
- Regularly required to sit for long periods of time, use PC and talk or hear.
- Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
- Occasional lifting up to 10 pounds may be required.
Problem Solving and Innovation:
- Problems/issues vary, but can usually be identified easily.
- Develops solutions to problems either of limited scope, low complexity or with precedents.
- May suggest and implement process improvements within scope of role.
Impact:
- Actions and decisions impact operational results in work group or project team.
This job description is a summary of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks, as assigned by supervisor, regardless of job title or routine job duties.