Engine Field Service Technician

We are looking for a talented Engine Field Service Technician – Level II to join our team specializing in Engine Field Service in Forest Park, GA .

This is a field-based role responsible for diagnosing, troubleshooting, maintaining, and repairing diesel and natural gas engines at customer locations. The position supports a diverse customer base across Georgia, Alabama, and surrounding areas, working on mid-range, heavy-duty, and high-horsepower engine applications.

The technician will primarily operate from an assigned service truck, which can be taken home. The regular work schedule is Monday through Friday, 7:00 AM to 3:30 PM , with an after-hours on-call rotation approximately once every four weeks and occasional overtime based on business needs.

In this role, you will make an impact in the following ways:

- Diagnose, troubleshoot, and repair diesel and natural gas engines at customer locations, using specialized diagnostic equipment, electronic service tools, and technical publications to identify mechanical and electrical faults, interpret diagnostic codes, and verify successful repairs.

- Perform internal engine repairs, basic engine overhauls, and component replacements, including disassembly, inspection, reassembly, and repair of engine systems in accordance with manufacturer specifications and established service procedures.

- Troubleshoot and repair engine aftertreatment systems, fuel systems, air handling components, electrical circuits, sensors, and controls, ensuring proper engine performance and reliability across mid-range, heavy-duty, and high-horsepower applications.

- Conduct preventative maintenance and scheduled service activities on engines and related components, identifying potential equipment failures, preparing required parts and tools, and completing repairs efficiently to minimize customer downtime.

- Provide professional customer service by responding promptly to service needs, communicating technical findings and repair recommendations, and identifying additional maintenance or repair opportunities to support customer satisfaction.

- Complete accurate service documentation, including diagnostic findings, service worksheets, timesheets, warranty claims, and quality records, using appropriate electronic business systems and established documentation procedures.

- Manage assigned field service activities independently across Georgia, Alabama, and surrounding areas, maintaining service vehicles, tools, and equipment in proper operating condition while adhering to all applicable Health, Safety, and Environmental policies, procedures, and regulations.

- Collaborate with senior technicians and supervisors to resolve complex technical issues, escalate unresolved concerns with documented troubleshooting findings, and participate in technical training and mentoring to continuously develop diagnostic and repair capabilities.

Able to travel for training purposes and support sister locations if needed
Nice to Have: - A CDL may be required to obtain upon hire - Federal law requires a CDL holder to be 21 years of age or older Must Have: - A current valid license is required for this role - This role requires a 5-year motor vehicle report, free from major violations - This role requires applicant to pass a Department of Transportation (DOT) physical - 3 years driving experience - This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use - Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age - A current valid license is required for this role - Must be 18 years old with 2 years driving experience - This role requires a 5 year motor vehicle report, free from major violations