Operations Manager

Job Title: Operations Manager

Compensation: $80,000-90,000 annually plus performance bonus

Location: Denver, CO

About TWO12

TWO12 | GOLFTEC Events is an experiential marketing agency specializing in sports, with a primary concentration in golf. We partner with top brands, rights holders, and properties to design and deliver live activations and hospitality environments at premier competitive events.

We operate as an end-to-end agency. Strategy, design, fabrication, logistics, and on-site execution are all held in house, supported by our own fabrication facility and warehouse. Logistics is not a support function here, it is the reason a build arrives intact, on time, at a venue that will not extend its access window.

The Bigger Team You'll Join

TWO12 | GOLFTEC Events is featured at a plethora of PGA Tour events and Major Championships, including The Players, The Masters, PGA Championship, Tour Championship and more!

The Role

The Operations Manager will oversee the team and also owns the physical movement and management of all production assets, along with crew travel and vendor coordination. This position is based at our headquarters in Englewood but requires significant travel (100+ days per year) being onsite at events and managing our teams and helping fulfill our contracts.

Team Leadership

- Direct and develop the warehouse and event operations team
- Lead and manage onsite crews at events, including temporary labor
- Set expectations for safety, quality, and professionalism across warehouse, event, and office environments

- Assist with hiring, onboarding, and seasonal staffing needs

Event Execution

- Own on-site operational leadership for installations: load-in, vendor coordination, problem resolution, load-out, and logistics
- Ensure builds are executed to the approved plan while adapting to real-world constraints and trouble shooting
- Maintain a calm, solution-oriented presence during high-pressure installs, activations, and strike periods

Broader Operations / Leadership

- Collaborate with design, fabrication, and account teams so logistics and execution plans support the creative and client objectives

- Contribute to process improvement (inventory systems, load plans, event activations)
- Manage operational budgets and expenditure tracking against program targets

Freight and transport

- Book and manage carriers, freight, trucking, drayage, and storage across the season schedule
- Own bills of lading, shipment tracking, delivery windows, and resolution of delays or exceptions
- Develop load plans that account for on-site reassembly sequencing

Asset and warehouse management

- Maintain accurate inventory of owned assets, including location, condition, and repair status
- Manage warehouse organization, pull lists, crate and case inventory, and staging for outbound builds
- Oversee post-event returns, condition reporting, reconciliation, and repair scheduling

Crew and vendor logistics

- Arrange and manage crew travel, including flights, lodging, ground transportation, and per diem distribution
- Coordinate equipment rentals and vendors, including temporary structures, power generation, AV, furniture, refrigeration, and site services
- Maintain certificates of insurance, DOT compliance documentation, and venue credentialing

Reporting and records

- Maintain tracking systems at a standard that allows any team member to determine asset status independently
- Reconcile logistics expenditure against program budgets

Requirements

Qualifications

- 2–4 years of experience in logistics, event operations, warehouse management, or supply chain
- Strong proficiency with spreadsheets and inventory or asset management systems
- Working knowledge of freight, LTL shipping, and DOT documentation requirements
- Consistent attention to detail sustained across a demanding season
- Direct, effective communication with carriers, vendors, and venue personnel
- Valid driver's license and clean driving record; able to lift 50 lbs and work in a warehouse environment
- Availability for extended hours during active season and occasional travel for major installations

Preferred

- Event, exhibit, trade show, or touring production logistics experience
- CDL, forklift certification, or box truck experience
- Spanish language proficiency
- Experience with [your inventory or ERP system]

Travel and Seasonality

Our business follows the competitive golf calendar.

February through August is our active season. This role is primarily based at our facility in Denver, Colorado, with travel to support major installations. Extended hours are expected during active load-out and load-in windows, including some weekends and holidays.

September through January follows a more conventional schedule, focused on asset maintenance, repair, inventory reconciliation, and planning for the coming season.

Benefits

Compensation: $80,000-90,000 annually plus performance bonus.

Benefits and additional compensation: up to 50% medical reimbursable, 401k matching, FTO, education allowance, phone allowance, wellness allowance.