About this role
Be part of Cartrack, one of the largest vehicle telematics companies globally with almost 2.6 million active users and collecting 50 billion data points, on the low end, on a monthly basis. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, whilst incorporating a very much start up culture.What You’ll DoAs part of our Collections team, you will play an important role in maintaining healthy receivables by:Prioritizing daily accounts based on outstanding balances, customer payment behavior, account risk, and business valueReviewing accounts receivable records to identify and manage collection prioritiesVerifying and reconciling customer accounts, payments, and transaction detailsAddressing billing concerns and dispute cases professionally while working toward practical resolutionsTracking collection activities and ensuring account records remain accurate and updatedFollowing up on overdue accounts through outbound calls and email communicationAssisting in resolving billing discrepancies to support cash flow and reduce delinquencyCommunicating with customers in a professional, respectful, and results-driven mannerMonitoring past-due invoices and confirming payment commitmentsWhat You’ll BringA degree in Accounting, Business Administration, Finance, or a related fieldStrong attention to detail and commitment to following established processesAt least 3 years of experience in Collections, Accounts Receivable, or a similar customer-facing finance role (BPO, FinTech, shared services, or collection agencies)Good communication, negotiation, and problem-solving skillsWillingness to work onsite in Makati City, Philippines