About this role
The Infrastructure as a Service (IaaS) team is responsible for managing and supporting the organization's core IT infrastructure, including servers and virtual machines. The team focuses on infrastructure provisioning, configuration, monitoring, maintenance, and troubleshooting to ensure high availability, reliability, security, and performance.
The IaaS team also supports infrastructure automation, capacity planning, incident resolution, and infrastructure optimization. Its primary goal is to provide a stable, scalable, secure, and cost-effective infrastructure platform that enables applications and business services to run smoothly.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, and/or comparable experience; advanced degree preferred
- Knowledge of application infrastructure and standards
- Knowledge of storage management (e.g., SAN, NAS) design and support
- Knowledge of middleware technologies like WebSphere, Apache, Weblogic, Tomcat, IIS and JBoss
- Knowledge of software defined networking, automation, and orchestration and their applications
- Knowledge of platform delivery methodology (Agile, Scrum, Agile XP, Best in Class Development, Waterfall, etc.)
- Knowledge of scripting and automation skills (e.g., PowerShell, Bash, Python)
- Knowledge of DevOps practices and tools (e.g., continuous integration/continuous deployment pipelines, Docker, Kubernetes)
- Knowledge of cloud technologies
- Knowledge of Windows and Linux administration
- Work Experience:
- Experience in infrastructure engineering, technology support, and/or comparable experience
- Experience in different programming languages, DevOps tools such as Ansible, Puppet, Terraform, Python, Shell scripting and PowerShell, and their applications in infrastructure
- Experience in infrastructure components such as servers, storage, networking, and virtualization technologies
- Experience in network protocols and their job in infrastructure management
- Experience in networking fundamentals
- Experience in databases such as DB2, SQL Server, Oracle, MySQL
- Experience in tools used in planning, analyzing, crafting, building, testing, configuring, and maintaining applications
- Experience in cloud platforms (e.g., AWS, Azure, Google Cloud)
- Experience in monitoring technologies such as Prometheus, ElasticSearch and Grafana