Retail Administration Assistant

We currently have an opportunity for a Retail Administration Assistant to join our Health & Education team, providing finance and administrative support across our retail operations.

Reporting to the Administration Manager, you’ll play an important role in supporting nine retail outlets, ensuring day-to-day financial and administration processes run smoothly.

This isn’t your typical sit-down administration role. You’ll be actively involved with the retail team, moving between task and supporting our outlets wherever needed. If you enjoy variety, interacting with people and being part of a busy operational environment, this could be a great fit for you.

What You’ll Do (key responsibilities)

This role offers a broad scope, with key responsibilities including:

- Provide day-today administrative support across 9 retail outlets
- Completing daily cash reconciliation, including reconciling register takings
- Raising and processing purchase orders
- Following up with suppliers regarding invoices, orders and queries
- Acting a key point of contact for retail outlet staff
- Assisting the wider retail and administration teams with general support as required
- Maintaining accurate finance and administration records

What You’ll Bring (experience required)

We’re looking for someone who is organised, approachable and comfortable working in a busy, hands-on environment. Ideally, you’ll have:

- Previous administration experience within retail, hospitality or finance-related environment
- Good understanding of invoicing, raising purchase orders
- Previous cash handling and reconciliation experience
- Confidence using Microsoft Excel, along with Outlook, Team and Word
- Strong attention to detail, particularly when working with financial transactions and reconciliations
- Good communication and interpersonal skills
- The ability to manage competing priorities and work across multiple retail outlets
- A warm, positive attitude and a genuine can-do approach

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

- Training and development to support and diversify your career.
- With 30% of vacancies filled internally you’ll find real opportunities to advance your career.
- Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
- Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.

How to Apply
Click "APPLY" and please include your CV and covering letter.

Candidates will be required to complete medical; police check and reference checks.