Shortage Management and Allocation Manager

About the Role

The Shortage Management & Allocation Manager is responsible for driving the operational governance of supply shortages and allocation processes across HARMAN's global supply network. The role focuses on managing supplier recovery activities, coordinating mitigation strategies, driving allocation governance, and ensuring visibility of risks and impacts to stakeholders. The position serves as a key decision-support role connecting Supply Planning, Procurement, Material Planning, Operations, and Customer teams.

This role is responsible for managing HARMAN's operational response to material shortages and constrained supply situations across the global supply chain. This role ensures timely closure of supply coverage gaps by coordinating supplier operational escalations, shortage mitigation activities, allocation execution, and timely internal escalations and communication with teams.

As part of the Supply Planning team, the Shortage Management & Allocation team is a fundamental piece to identify and mitigate supply related risks, therefore, this role requires strong systems thinking across supply chain flows, understanding of interdependencies, risk management and the ability to drive alignment and collaboration.

Your Team

This role will report to the Shortage Management & Allocation Team Leader within Automotive Supply Chain Management

What You Will Do

Shortage Management

- Own critical shortage situations from identification through mitigation and closure.
- Drive operational supplier escalations to improve supply commitments and recover coverage gaps.
- Monitor material availability, run-out risks, and supplier compliance with SDP requirements.
- Evaluate severity of supply disruptions and trigger root cause investigations when required.
- Ensure regular review and maintenance of ROS, coverage analysis, and shortage reporting.
- Analyze effectiveness of mitigation actions and recommend additional recovery measures.
- Present root cause findings and corrective action plans to stakeholders.
- Assess and escalate critical situations to the corresponding teams, according to internal policy.
- Ensure timely communication with stakeholders and Harman team members.
- Adhere to daily, weekly and monthly Supply Chain Management mandatory planning processes.

Allocation Management

- Manage allocation implementation once a component enters allocation status.
- Coordinate supplier engagement to secure improved supply plans.
- Lead allocation reviews and ensure allocation keys are maintained and executed appropriately.
- Coordinate allocation reporting and support arbitration discussions when required.
- Determine readiness for allocation closure based on supply coverage stabilization.

Continuous Improvement

- Identify process weaknesses and opportunities to improve shortage visibility, escalation effectiveness, and supplier performance.
- Support development of new shortage management standards, KPIs, and governance processes.
- Drive lessons learned activities following major supply disruption events .
- Support on projects with SCM or other teams within Harman.

What You Need to Be Successful

- 5+ years of experience in supply chain planning, procurement, shortage management, or logistics.
- Strong knowledge of material coverage analysis and shortage mitigation techniques.
- Experience with supply planning systems, ERP platforms, SAP, and supply chain analytics.
- Advanced Excel and reporting capabilities.
- Understanding of supplier escalation and allocation processes.
- Analytical understanding of inventory balancing and supply optimization.

- Strong problem-solving and analytical skills.
- Excellent stakeholder management capabilities.
- Ability to influence decisions within a matrix organization.
- Strong presentation and communication skills.
- High sense of urgency and accountability.
- Ability to manage ambiguity and competing priorities.

What Makes You Eligible

· Be willing to travel up to 25% domestic and international

· Be willing to work in a HARMAN office.

What We Offer

- Flexible work environment, providing opportunity for hybrid work setup
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition reimbursement
- “Be Brilliant” employee recognition and rewards program
- An inclusive and diverse work environment that fosters and encourages professional and personal development

Pay Transparency
The above represents the annual gross base salary range for this role.
Variable compensation and allowances: Dependent on the position offered, other forms of compensation may also be available, such as quarterly or annual bonus pay, commission payments, long term incentive compensation, or certain allowances. Further details will be made available as part of the recruitment process.
How we set pay: The pay posted is a reasonable estimate of the wage range anticipated for this position. Pay is determined using objective, job-related criteria such as relevant experience, skills, role scope/responsibilities, and location-based market factors (where applicable). In appropriate circumstances, based on objective, job-related factors, the final determination on pay may deviate from the posted range.
Pay history: Please do not include current or past pay information in your application. We do not request pay history as part of our recruitment process.
Benefits: HARMAN is interested in supporting the health and wellbeing of employees and offers a range of benefits. Offerings vary by country and employment arrangement and reflect a combination of statutory requirements and company-provided programs. These may include paid time off and holidays, sick and family leave, as well as health and wellbeing support and retirement or savings plans where applicable, along with other locally relevant benefits. Further details will be made available as part of the recruitment process.

About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! (https://harmanglobal.avature.net/talentcommunity)

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘@harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: [email protected]. (mailto:[email protected])
You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com (https://www.harman.com))
HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at [email protected] (mailto:[email protected]). Requests will be considered on a case-by-case basis in accordance with applicable law.