Sr Software Engineer-ServiceNow

Ecolab Inc.Bengaluru, KarnatakaOn-siteFull-timeSenior, 5–8 yearsListed 1 hour ago

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About this role

We are seeking a skilled   ServiceNow Developer   to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Key Responsibilities

- Design, develop, and implement ServiceNow solutions using best practices

- Customize ServiceNow applications using   Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer

- Develop and maintain ServiceNow modules such as   ÏTSM ,   CSM,   APO ,   MCO,   Finance   Management,   Employee Centre.

- Build and support   integrations   using REST, SOAP, MID Server, and   IntegrationHub

- Create and manage   workflows,   FlowDesinger   and   ETL,   Integration Hub ,   DataFabric /Zero Copy Connectors ,   tranformation

- Perform unit testing, debugging, and troubleshooting of platform issues

- Support platform upgrades, patches, and releases

- Collaborate with architects, business analysts, and stakeholders to gather requirements

- Follow SDLC, Agile/Scrum, and change management processes

- Maintain technical documentation and knowledge articles

Required Skills & Qualifications

- 5+ years of hands-on   ServiceNow development experience

- Strong experience with   JavaScript ,   REST/SOAP   APIs   and integrations

(server-side and client-side)

- In-depth knowledge of ServiceNow platform architecture

- Experience with ( Source-to-Pay, Order-to-Cash lifecycle ,   Accounts payable, Accounts receivable etc )

- Familiarity with   CMDB and   ITSM

- Experience with   other   Application would be plus like   ITOM, HRSD .

- Understanding of   ACLs, roles, and security best practices

- Experience working in   Agile/Scrum   environments

referred Qualifications

- ServiceNow certifications such as:

- Certified System Administrator (CSA)

- Certified Application Developer (CAD)

- Module-specific certifications ( CSM,   ITSM,   MCO   etc.)

- Experience with   ServiceNow Performance Analytics and Reporting

- Knowledge of   UI Builder, Service Portal, and Workspace configuration

- Exposure to   DevOps, CI/CD, and ATF (Automated Test Framework)

Soft Skills

- Strong analytical and problem-solving skills

- Excellent communication and documentation abilities

- Ability to work independently and in a team environment

- Strong stakeholder management skills

Education

- Bachelor’s degree in Computer Science , Information Technology, or equivalent experience

- Min  5 + Years   of experience   in   Servicenow

Nice to Have

- Experience with   cloud platforms   ( CSM, MCO ,   APO   )

- Knowledge of   ITIL processes

- Experience supporting   global enterprise environments

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.