About this role
Responsibilities:
- Provide premium customer services, handle customers’ enquiries & complaints
- Collect feedback from customers within various spots inside K11 MUSEA
- Support the in-mall daily operations including but not limited to promotions and exhibition events, Klub 11 membership program as well as cross selling among the tenants of K11 MUSEA
- Perform other duties assigned by supervisors
Requirements:
- Minimum 1-year working experience gained in customer service, hospitality, membership, retail brand or property management industry
- Diploma or above, certificate holder in Hospitality Management, Property Management or related discipline preferred
- Customer services oriented with good customer service skills and communication skills
- Fluent in spoken Cantonese, English and Mandarin; knowledge of other foreign language is a plus
- Good computer skills, especially MS Office, Excel
(Personal data collected will be used for recruitment purpose only)