Casual Christmas Conference & Banqueting Assistant

Job Title: Casual Christmas Conference & Banqueting Assistant
Location: Ashridge House, Berkhamsted, HP4 1NS
Reports to: Head of Food & Beverage
Hours: Casual hours, including evenings, weekends and the Christmas period. Flexibility is essential.

The Opportunity

If you love delivering exceptional customer service and enjoy being part of a team that creates memorable experiences, then this is the opportunity for you!

Ashridge House is looking for enthusiastic and motivated Casual Conference & Banqueting Assistants to join our team over the busy Christmas period, including weekends.

Set within the beautiful surroundings of Ashridge House, you will play an important role in delivering a high standard of hospitality across a variety of events, including weddings, corporate conferences, Christmas celebrations, private functions and afternoon teas.

You will be part of a friendly and professional team, ensuring our guests receive a warm welcome and outstanding service from start to finish. No two events are the same, making this a fantastic opportunity for someone who enjoys a varied and fast-paced working environment.

Responsibilities Include

- Engaging warmly with guests and providing exceptional customer service.
- Serving food and drinks to guests in a professional and friendly manner.
- Setting up and preparing dining spaces for a variety of events, including weddings, conferences and afternoon teas.
- Ensuring all function rooms and dining areas are presented to the highest standard.
- Clearing and resetting dining spaces promptly and efficiently after service.
- Working closely with the wider team to ensure events run smoothly and successfully.
- Maintaining high standards of cleanliness, hygiene and personal presentation throughout each shift.

Candidate Profile

We are looking for someone who is enthusiastic, proactive and passionate about hospitality, with a positive attitude and a genuine desire to provide excellent guest experiences.

Essential Skills & Experience

- A minimum of 3 years' previous experience in banqueting and/or catering is essential.
- Proven customer service experience and the ability to deliver excellent standards of service.
- Excellent communication and interpersonal skills.
- A positive, enthusiastic and motivated approach to work.
- Ability to work effectively as part of a team in a busy environment.
- Flexibility to work days, evenings and weekends throughout the Christmas period.
- Must be aged 18 or over due to the handling and service of alcohol.
- A full UK driving licence and access to your own vehicle are essential, as Ashridge House has limited public transport links.

Desirable

- Experience working within a wedding, events or luxury hospitality environment.
- Experience serving food and beverages at formal functions and events.
- Knowledge of hospitality and food service standards.

Employee Benefits/Perks

- Staff meals whilst on duty.
- Free on-site parking.

About Ashridge

Ashridge House is an award-winning Grade 1 listed neo-gothic mansion with extensive meeting and event facilities comprising 190 bedrooms, over 30 meeting rooms, 55 syndicate rooms, 7 function rooms and 190 acres of historic parkland and gardens. Delivering the highest standard of service to everyone who visits, dines, and stays with us is a fundamental part of our ethos and key to growing the business.

When you join Ashridge House, you join a community from unique backgrounds, all united by pursuing excellence in service and hospitality. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. Ashridge House is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, disability, identity, experience, and everything else that makes you unique.