Supplier Quality Leader, NA Electronics

Job Description

At Electrolux, quality is fundamental to our success and our commitment to customers. As the Supplier Quality Leader - North America Electronics, you will play a key role in ensuring supplier capability, launch readiness, and world-class quality performance across our electronics supply base.

Position Summary

Location: Charlotte, NC or Electrolux Factory. Hybrid: 80/20

Travel: Approximately 50% domestic and international travel.

Reports To: Senior Manager, Supplier Quality North America

The Supplier Quality Leader - North America Electronics serves as the quality owner for the North American electronics supplier portfolio. This role is responsible for supplier qualification, supplier performance management, supplier development, risk mitigation, and supplier quality strategy for electronic commodities supporting North America. The position partners closely with Engineering, Purchasing, Operations, Product Quality, and suppliers to drive continuous improvement, manage supplier risk, ensure successful product launches, and improve supplier capability, quality, delivery, and cost performance.

Key Responsibilities

Electronics Supplier Ownership

- Own the quality performance of the North America electronics supplier portfolio.
- Establish supplier quality strategy, priorities, and improvement roadmaps for electronics commodities.
- Monitor and drive performance improvements related to PPM, warranty, field failures, supplier responsiveness, and audit findings.
- Identify and mitigate supplier quality risks that could impact product launches, manufacturing operations, or customer satisfaction.

Supplier Qualification & Sourcing

- Lead supplier quality activities during sourcing and supplier selection.
- Conduct supplier risk assessments and support sourcing board decisions.
- Perform supplier process audits and capability assessments.
- Ensure supplier readiness for APQP and PPAP requirements.
- Review manufacturing processes, technology roadmaps, and quality systems for new suppliers.

New Product Introduction

- Partner with Engineering and Purchasing throughout NPI activities.
- Support component qualification and validation plans.

- Review supplier APQP and PPAP deliverables including PFMEA, Control Plans, Process Flow Diagrams, MSA, capability studies, and PPAP documentation.

Supplier Performance Management

- Monitor and drive improvements in supplier performance metrics including PPM, SCR, warranty, audit findings, responsiveness, delivery-related quality impacts, and cost of poor quality.

- Lead supplier corrective action and 8D processes.
- Drive containment, root cause analysis, and permanent corrective actions.

Strategic Supplier Development

- Develop supplier improvement roadmaps.
- Lead supplier escalations and executive reviews.
- Support implementation of supplier development projects.
- Manage restricted supplier evaluations and recovery plans.
- Partner with Procurement on supplier performance and sourcing strategy.

Electronics Technology Expertise

- Provide technical leadership for: PCBAs, Power electronics, Control boards, Semiconductors, Wire harnesses, Sensors, Connectors, Motors controls, Connectivity, Displays, User-interface assemblies, electronic testing and validation systems

Education & Experience

- Bachelor’s degree in engineering or related technical field.
- 4-5+ years of experience in Supplier Quality, Manufacturing Quality, Product Quality, Engineering, or Supply Chain.
- Experience with APQP, PPAP, FMEA, SPC, MSA, and structured problem solving.
- Experience auditing electronics manufacturing facilities.
- Knowledge of ISO 9001 or IATF 16949.
- Experience supporting product launches and supplier qualification.