Leave Of Absence Specialist (Part-time)

Job Title: Part-Time Leave of Absence Specialist Job Description The Part-Time Leave of Absence Specialist supports the administration and oversight of employee leave and disability programs for a U.S.-based workforce of approximately 2,100 employees. As leave volume grows and the Benefits team supports an enterprise-wide Workday implementation, this role provides critical support by owning day-to-day leave coordination, employee communication, case oversight, and vendor management. The specialist serves as a primary resource for employees and managers and works closely with HR, Benefits, Payroll, HR Business Partners, and third-party administrators to ensure leave cases progress smoothly from initiation through return to work. Responsibilities

- Coordinate and oversee day-to-day administration of employee leave and disability programs for a multi-state U.S. employee population.
- Serve as a primary point of contact for employees and managers regarding FMLA, ADA, STD/LTD, medical leave, parental leave, and other leave programs.
- Manage a high volume of leave cases from intake through return to work, ensuring timely follow-up and accurate documentation.
- Monitor and oversee cases handled by third-party leave and disability vendors, ensuring they move forward appropriately and in compliance with policies and regulations.
- Facilitate clear, timely, and empathetic communication with employees and managers throughout the leave lifecycle, including eligibility, status updates, and return-to-work expectations.
- Partner closely with HR, Benefits, Payroll, HR Business Partners, and external administrators to resolve issues, clarify leave details, and coordinate related processes.
- Apply internal leave policies, federal requirements, and state-specific regulations to individual cases, escalating complex issues when needed.
- Support the Benefits team during the transition from PeopleSoft to Workday, including learning and using new HRIS and leave-management processes.
- Maintain strict confidentiality of employee information and ensure accurate recordkeeping in HRIS and leave-management systems.
- Prioritize and manage multiple active cases and competing deadlines while providing consistent daily coverage and support.
- Identify and address case issues or delays, proactively following up with vendors, employees, and internal stakeholders to keep cases on track.
- Contribute to a positive, employee-focused experience by providing strong customer service and problem-solving support to employees on leave.

Essential Skills

- Approximately 2 to 3 years of hands-on Leave of Absence administration, employee benefits, HR operations, or a closely related area.
- Direct experience with FMLA, ADA, short-term disability (STD), long-term disability (LTD), medical leave, and parental leave programs.
- Experience administering leave for a multi-state employee population and working with state-specific leave regulations.
- Proven background managing high-volume leave cases from initiation through return to work.
- Experience partnering with and overseeing third-party leave and disability vendors.
- Ability to understand, interpret, and apply internal leave policies, federal regulations, and state-specific requirements.
- Strong organizational skills with the ability to manage multiple active cases and competing priorities simultaneously.
- Excellent written and verbal communication skills, with the ability to explain complex leave concepts clearly and professionally.
- Employee-focused mindset with strong customer service and problem-solving abilities.
- Ability to work independently while collaborating effectively with employees, managers, HR, Payroll, Benefits, and external partners.
- Strong attention to detail, follow-through, and commitment to maintaining confidentiality.
- Proficiency with HRIS platforms, Microsoft Office, and leave-management systems.
- Ability to step into the role with an existing foundation in leave administration and quickly learn organization-specific policies and processes.

Work Environment This is a part-time role of approximately 20 hours per week, with a preferred schedule of about 4 hours per day, Monday through Friday, to ensure consistent daily coverage. The schedule offers flexibility based on individual availability, provided it does not create two consecutive weekdays without coverage. The position will initially be onsite in Wilmington for training and onboarding, allowing close collaboration with the Benefits and HR teams. Once fully trained and operating independently, there may be an opportunity to work remotely 1 to 2 days per week in a hybrid arrangement.
Job Type & Location
This is a Contract position based out of Wilmington, DE.
Pay and Benefits
The pay range for this position is $34.00 - $38.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Wilmington, DE.
Application Deadline
This position is anticipated to close on Nov 20, 2026.
Workplace Type
This is a fully onsite position in Wilmington,DE.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.