Lead Field Material Review Board Technician

TeslaNew York City, Buffalo, New YorkOn-siteFull-timeSenior, 5–8 yearsListed 14 minutes ago

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About this role

As a Lead Field MRB (Material Review Board) Technician, you will play a pivotal role in maintaining the integrity and efficiency of our Field Return processes. Acting as the point person for the GFNY MRB operations, you will foster cross-functional team building within your peers and manage non-conformances on material flowing from the Service Centers. Your expertise will ensure the execution of a rotation plan, the on-boarding of new team members as operations grow, and the maintenance of a versatility matrix to track and enhance team skills. We are looking for a proactive leader who is not only adept at identifying areas for process improvement but is also comfortable taking charge of such initiatives and escalating issues beyond their control to Management.

- Provide hands-on support to peers, guiding them through daily tasks and ensuring they have the resources needed to perform their duties efficiently
- Collaborate with cross-functional team to build a cohesive environment that supports mutual success and productivity
- Take responsibility for identifying, documenting, and managing any nonconforming functions within the return operations, ensuring they are addressed promptly and effectively
- Develop and implement a rotation plan for the MRB Techs to enhance their skills and knowledge across different areas, promoting versatility and adaptability within the team
- Lead training sessions for new and existing team members, ensuring they are equipped with the necessary skills and knowledge to meet the MRB standards
- Keep an updated record of team members' skills and proficiencies, identifying areas for growth and development to maintain a versatile and competent workforce
- Effectively communicate and escalate issues outside of your control to Leadership team, ensuring timely intervention and resolution

- Proven experience as an MRB Technician or similar role in a manufacturing/production environment
- Strong leadership skills with the ability to assist, guide, and motivate a team
- Excellent problem-solving skills and the ability to manage anomalies with efficiency and effectiveness
- Excellent written & verbal communication skills
- A commitment to fostering a collaborative team environment across different functional areas
- Ability to maintain detailed records, such as a versatility matrix, to track team skills and proficiencies
- Experience in training and developing production associates

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
- Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)
Expected Compensation
- Lead Quality Technician - $35.42 - $43.29/hour
+ cash and stock awards + benefits for all levels
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.