Wholesale OEM Parts Sales Representative

Westside Hyundai | Hanania Automotive Group | Jacksonville, FL

Westside Hyundai is seeking an experienced Wholesale OEM Parts Sales Representative to grow our collision and mechanical parts business in the Jacksonville market. This position combines outside sales and account development with daily quote processing, order fulfillment, and customer support.

Prior dealership wholesale parts experience is required. Applicants without this experience will not be considered.

What Youll Do

- Develop new wholesale business through calls, emails, and visits to collision centers, independent repair facilities, and other wholesale accounts.

- Strengthen existing customer relationships, identify sales opportunities, and increase account sales and gross profit.

- Manage wholesale orders from initial quote through invoicing, delivery, and follow-up.

- Process requests received by phone, email, and platforms including CollisionLink, RepairLink, OPS/OPS Trax, CCC, and PartsTrader.

- Accurately identify parts using OEM electronic catalogs and provide complete quotes with pricing, availability, and delivery expectations.

- Follow up on open quotes and convert estimates into confirmed orders.

- Source parts from dealership stock, other dealership locations, and approved vendors. Arrange expedited orders when needed.

- Coordinate with the parts team and delivery personnel to ensure accurate, timely fulfillment.

- Resolve order discrepancies, pricing concerns, returns, and delivery issues.

- Maintain accurate customer information, sales activity, invoices, and account records in dealership systems.

- Monitor customer buying patterns and report account activity, growth opportunities, and unresolved concerns to the Parts Manager.

- Stay current on OEM promotions, pricing programs, and parts availability.

- Perform additional duties assigned by management.

Compensation & Benefits

- Competitive pay

- Medical insurance

- 401(k)

- Vision/Dental benefit

- Paid vacation

Qualifications

What Were Looking For

- Minimum of three years of automotive parts sales experience, including required dealership wholesale parts experience.

- Proven record of sales performance, reliability, accuracy, and follow-through.

- Strong knowledge of collision and mechanical parts ordering processes.

- Ability to develop new accounts while managing a high volume of incoming quotes and orders.

- Strong communication, customer service, relationship-building, and negotiation skills.

- Ability to prioritize requests and work independently in a fast-paced environment.

- Experience with multiple OEM brands strongly preferred.

Systems Experience

- Proficiency with OEM electronic parts catalogs.

- Working knowledge of CDK or a comparable dealership management system.

- Familiarity with wholesale ordering platforms such as CollisionLink, RepairLink, OPS/OPS Trax, CCC, and PartsTrader.

- Experience with CCC, Mitchell, or Audatex estimating systems preferred.

- Proficiency with Microsoft Office, including Excel, and the ability to work efficiently across multiple systems and monitors.

Performance Expectations

Success in this role means meeting monthly wholesale gross profit targets, growing new and existing accounts, improving quote-to-order conversion, and maintaining strong customer satisfaction and retention. The position also supports sales across available dealership brands and inventories.

Bring your wholesale parts experience, customer relationships, and drive to grow to Westside Hyundai.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.