About this role
What You'll Do
Risk Identification & Crisis Management:
- Identify, assess, and analyze operational risks associated with daily logistics activities, including transportation accidents, cargo theft, and warehousing disputes.
- Lead negotiations on high-stakes incidents, including hostage loads and tow negotiations, to minimize financial impact and operational delay.
Strategy & Compliance:
- Conduct comprehensive risk assessments and develop mitigation plans to reduce the likelihood of recurring issues.
- Collaborate with internal teams to ensure strict compliance with federal laws, insurance requirements, and regulations related to logistics activities.
- Audit operational risk records regularly to ensure data integrity and accuracy.
Analysis & Education:
- Analyze historical data to identify patterns, trends, and root causes of operational risk events.
- Provide expert guidance to internal stakeholders on risk management best practices.
- Develop and deliver training programs to heighten risk awareness across the organization.
- Identify opportunities for continuous improvement within the risk workflow.
Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (Preferred).
- 3–5 years of experience in operational risk management, claims adjusting, or logistics operations.
- Logistics Expertise: Strong knowledge of transportation operations, carrier vetting, and insurance protocols.
- Crisis Management: Proven ability to handle high-stress situations (e.g., hostage loads) with professional judgment.
- Analytical Mindset: Robust risk analysis skills with the ability to spot trends in complex data.
- Communication: Strong written and verbal communication skills; ability to explain complex risk concepts to non-technical stakeholders.
- Financial Acumen: Basic understanding of accounting processes and how operational risk impacts the bottom line.
- Autonomy: Solid work ethic with the ability to work independently and collaboratively in a fast-paced environment.
The Perks of Working With Us
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
- Sweat it out with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages.