Student Conduct Manager

EF Education First / HultCambridge, MassachusettsOn-siteFull-timeMid level, 2–5 yearsListed 3 hours ago

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About this role

The Opportunity

Hult International Business School is seeking a Student Conduct Manager to support the delivery of a fair, educational, and student-centered conduct process across Hult's global community.

This role will be based at our Boston campus and will provide student conduct and community standards support for undergraduate and graduate students studying at Hult's campuses in Boston, London, and Dubai, as well as students enrolled in Hult's virtual and part-time online programs.

The successful candidate will be talented student affairs professional who can balance student development, community wellbeing, compliance obligations, and institutional risk management. They will have strong investigative, conflict resolution, and case management skills, along with the judgment necessary to navigate complex situations involving student behavior, interpersonal conflict, harassment concerns, and community standards violations.

The Student Conduct Manager is responsible for coordinating conduct investigations and resolutions, managing student behavioral concerns, supporting educational interventions, providing community standards programming, and contributing to institutional compliance initiatives. The role works closely with global teams including academics, campus life, student life, wellbeing, accessibility, registry, campus operations and security, and residence life (Boston).

The position will also support aspects of Hult's Sexual Harassment and Title IX Policy administration, safeguarding initiatives, behavioral intervention efforts, and annual compliance training programs for faculty and staff.

Required

- Bachelor's degree and at least two years of progressive experience in student affairs, student conduct, residential life, case management, community standards, or a related higher education field.
- Experience managing sensitive student matters, including conduct, behavioral intervention, welfare concerns, and complaint resolution.
- Strong written communication, investigative, documentation, and organizational skills.
- Sound judgment, discretion, and the ability to maintain confidentiality.
- Ability to work effectively with diverse student populations in a multicultural environment.
- Proven ability to manage multiple priorities and complex cases simultaneously.
- Strong administrative, recordkeeping, and data management skills.

Preferred

- Master's degree in Student Affairs, Higher Education Administration, Counseling, Social Work, Law, or a related discipline.
- Experience with student conduct administration, behavioral intervention teams, or case management
- Experience in international higher education environments.
- Knowledge of U.S. higher education regulations, safeguarding frameworks, FERPA, GDPR, Title IX, and student conduct best practices.