Banquets Administrative Assistant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.

Our Brand Promise:  
At Four Seasons, Life is richer when we truly connect to the people and world around us.  Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.

Our Promise to you:

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.

What makes us unique:

For guests seeking a Los Angeles experience that feels polished and personal, Four Seasons Hotel Los Angeles at Beverly Hills reveals the city’s refined, effortless side— a place where the city unfolds beautifully, not loudly.  Set within a residential enclave, it blends sophistication with vitality—balconied guestrooms, a rooftop pool framed by greenery, integrated wellbeing, and culinary experiences that draw locals and guests together. Known for turning ambitious ideas into defining moments, its long-standing team delivers creativity and warmth with quiet confidence. With a heartbeat all its own, it’s where effortless glamour meets genuine connection— the city’s original address for feeling at home in your own LA.

Responsibilities:

Job duties include but are not limited to: 
Job duties include but are not limited to:

- The ability to type correspondence, reports, etc., which includes composition of letters and memorandums.
- The ability to use Birchstreet as needed for the department including processing Purchase Orders.
- The ability to handle telephone following the standards of Four Seasons Hotels.
- Create Buffet Labels.
- Organize and file the regular BEO distribution.
- Create staffing assignments for upcoming events.
- The ability to maintain all banquets office supplies.
- Assist with the banquets schedule by organizing staff availability and input into the Hotels scheduling system.
- The ability to maintain files.
- The ability to update and maintain the Corporate Policy Manuals and the hotel policy manual as directed.
- The ability to respond properly in any hotel emergency or safety situation.
- The ability to perform other tasks or projects as assigned by hotel management and staff.
- The ability to maintain confidentiality in all matters relating to the Hotel, Home Office, owners, etc.
- The ability to learn and use various programs in personal computers.
- The ability to maintain a cordial and professional environment in the office with all visitors and co-workers at all times.
- The ability to refrain from seeking personal gain from association with the Hotel or from soliciting any services or products as a representative of the Hotel.
- The ability to use all telephone, computer and other equipment for Hotel business only.
- Assist the Banquets Director with any miscellaneous administrative tasks as needed.
- The ability to follow proper payroll procedures.
- The ability to create monthly forecast calendars and update hotel on banquet events.
- The ability to type in a proficient manner to ensure a quality and timely product.
- The ability to coordinate staffing replacements and assist with scheduling.
- The ability to maintain all files
- The ability to maintain a friendly, caring and helpful attitude with clients, as well as other hotel personnel.
- The ability to assist in the preparation of reports as required by the Director of Banquets.
- The ability to keep informed as to the daily hotel activities.
- The ability to participate in scheduled meetings as requested.
- The ability to review employee timecards for accuracy and maintain weekly service charge reports.
- The ability to track trainings.

Skills/Qualifications:

Ideal candidate will have:

- Prior experience in hospitality, private dining, restaurant events, luxury service, or event coordination preferred.
- Excellent written and verbal communication skills, with a polished and professional client-facing presence.
- Highly organized and detail-oriented, with the ability to manage multiple inquiries, events, deadlines, and follow-ups simultaneously.
- Creative thinker with the ability to develop compelling event concepts and personalized client experiences.
- Strong understanding of food and beverage operations, event logistics, and luxury guest expectations.
- Ability to work collaboratively across departments and build strong internal relationships.
- Comfortable with, BEOs, and administrative follow-through.
- Flexible schedule required, including occasional evenings, weekends, and holidays based on business needs and event execution.

We Offer:

- Hourly Pay: $34.00
- 401K Retirement savings plan
- Investment in your Wellbeing
- Complimentary Room nights and discounted rates  - after 1 year
- Free on-site parking
- Training programs, tuition reimbursement
- Growth & Development opportunities

Schedule:

- Temporary - Part-Time
- 20 hours a week
- Weekdays and weekends

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal