Loan Documentation & Operations Specialist I/II/III/IV

Under the direction of the Manager/Supervisor, this position is responsible for reviewing loan requests for completeness and accuracy to ensure compliance with product and Bank of Hawaii standards, updating and correcting application information to prepare the required loan documents, booking and disbursing all loans/lines, and performing posting booking quality control and SOX reviews. In addition, performs various functions related to indirect loan and lease contract processing, documentation, and customer correspondence.

- High school diploma or G.E.D. and 0 to 2 years of college or equivalent work experience. Post High School education preferred.
- Level I: Minimum 1 to 2 years in the banking industry, preferably in positions where general loan and or lease knowledge was gained, or equivalent work experience.
- Level II: Minimum 1 year loan documentation experience or 3 to 4 years in the banking industry with at least 2 years in positions with regular exposure to general consumer and business loans knowledge, or equivalent work experience. Consumer, leasing and real estate loan documentation experience preferred.
- Level III: Minimum 5 to 7 years loan documentation or banking industry experience in positions where general consumer and business loans knowledge was gained, or equivalent work experience. Consumer, leasing and real estate loan documentation experience preferred.
- Level IV: Bachelor's degree from an accredited institution or equivalent work experience
- Minimum 7 years documentation experience in consumer, leasing commercial, real estate, government participated loans, and other complex loans.
- Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, PowerPoint, and SharePoint) or similar software. Knowledge of or ability to use Bank software and system to include, but not limited to: IBS Insight, MeridianLink Consumer, TruStage Compliance Solutions, LaserPro, DocuSign.
- Good verbal and written communication skills to include interpersonal skills. Able to communicate with team members, question and respond comprehensibly to supervisors and managers. Able to read, understand and follow detailed instructions. Must be an analytical, detail-oriented, self-starter and quick-learner with good math skills and ability to adapt to changing technology. Able to handle large volumes of work efficiently and accurately in a fast-paced environment. Flexible and able to adapt quickly to changing deadlines, priorities and procedures. Able to work flexible hours including holidays, weekends, and evenings as needed or assigned. Must be able to lift/push/carry up to 35 lbs. with assistance.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.