About this role
Requisition Number: 31070
At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.
We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.
To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page .
Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!
Position Summary: Please provide one or two general sentences that describe the position:
The SAP Configurator is responsible for translating the business requirements of the ERP
Functional Area (e.g., Finance, Controlling, Supply Chain, Human Resources, Customer Service, Meter Operations, etc.) into the SAP system via the SAP Configuration IMG (SAP Implementation Guide). This role will be a subject matter expert in the functional areas related to SAP ERP and the primary liaison to collaborate with business area stakeholders to gather requirements, document specifications, identify value-added solutions and ensure quality of end-to-end solutions. Participates in all aspects of project work, defect and issue resolution, ongoing functional enhancements, troubleshooting, and SAP patches or upgrades. Supports all phases of the Systems Development Lifecycle (SDLC) with a focus on the analysis, design, configuration and testing phases. Must continuously maintain and develop the necessary skillsets, both technical and analytical to enhance business solutions within the IT architecture.
Principal Accountabilities: Accountabilities are statements documenting the specific and important results which the position is intended to achieve through time. They connect major, significant or principal functions performed to a result, against which some measurement of performance can be applied. List no more than six (6) key items, from most important to least important. Denote the approximate percentage of time allocation with the total percentage of time equaling 100%. Items should be limited to two (2) sentences and should be concisely described.
(20) %
Collaborate with business unit analysts, administrators and technical resources to design, develop, test and implement enhancements to meet changing policy, regulatory and business requirements.
Ensure successful deployment of ERP end-to-end SAP solutions by interpreting customer needs for which in-depth configuration and integration is required.
(20) %
Possess subject matter expert competency to positively impact a range of requests and projects ERP functional areas. Troubleshoot complex issues, propose solutions, identify cross functional dependencies and demonstrate the ability to drive problems to closure.
(20) %
Generate the required documentation throughout the different phases of SDLC by producing the prescribed deliverables such as project charters, functional specifications and test plans. Lead the request and analysis phases of the SDLC to assess preliminary requirements, estimate effort and provide input to project prioritization.
(15) %
Lead concurrent projects with cross functional teams, business leaders and third-party vendors. Facilitate requirement workshops and status meetings to ensure consensus among all project stakeholders.
(15) %
Prepare and provide status updates, provide input to help with defect and change prioritization and ensure timely completion of Incidents/Defects and Service Requests/Changes.
(5) %
Provide mentoring and cross-training to other team members to ensure appropriate knowledge transfer occurs related to the ERP functional areas.
(5) %
Other duties as assigned.
100 %
All position responsibilities must be performed in accordance with applicable laws, regulations and company policies including the company’s Code of Ethics and Standards of Business Conduct.
Organizational Context: This provides context in defining this role’s impact within the organization and captures relevant, quantifiable information about the scope of the role. These metrics are a reflection of the role’s impact, influence or magnitude and not intended to be used as performance indicators .
Direct Reports (#):
0
Budget Responsibility/Amount:
0
Total Headcount Managed (#):
0
Direct/Indirect Budget Accountability:
Not Applicable
List this position’s direct reports (positions supervised, not names) :
N/A
Knowledge, Skills and Abilities: List five (5) key skills/bodies of knowledge or task knowledge to help the incumbent understand/access the tools required to deliver on Principle Accountabilities.
1.
Possess analytical skills and ability to learn UGI specific business processes to analyze system issues, identify workarounds and system improvements to guide and shape functionality.
2.
Gain technical skills to work with SAP tables, SAP queries, LSMW data transfer and SAP debugging.
3.
Good verbal and written communication and interpersonal skills to collaborate with business stakeholders. Proficient with the Microsoft Office suite.
4.
Understand project plans, work within established priorities, adhere to project and task assignments to support project goals and timelines.
5.
Work to gain knowledge of COBIT5 based IT Governance and Management framework or other structured industry standard methodologies
Qualifications: Please list required levels of education, professional certifications and specific experience:
Education:
Required: High-School diploma or equivalency certificate.
Preferred: Bachelor’s degree or Associate’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline.
Length of Experience:
Required: Four (4) or more years of functional support experience. Comprised of at least two (2) years of experience with SAP ERP and at least two (2) years of experience supporting applications, systems or business processes with analysis, design, and/or improvement focus in one of the following components:
- SAP Work Management
- SAP Plant Maintenance
- SAP Project Systems
- SAP Asset Accounting
Preferred: Four (4) or more years of configuration experience with SAP ERP in one of the functional components identified above.
Certifications:
ITIL (IT Infrastructure Library) Foundation certification (at hire or within 12 months in position).
Licenses/Registrations:
N/A
Other:
Click here to enter text
Required pre-employment physical?
No
Role subject to UGI Utilities drug & alcohol pool?
No
Essential Job Functions: The Americans with Disabilities Act (ADA) requires that employers analyze and document essential job functions for all positions. Essential job functions are tasks that the employee must be able to perform- no function should be labeled as essential if the current incumbent is not required to perform the task.
Please review the list of tasks and select those that are essential for this position. The coding below will help you determine the frequency for each task.
NA- Not Applicable
Rare (R)- 0%-30% of the time
Intermittent (I)- 30%-60% of the time
Often (O)- 60%-90% of the time
Critical (C)- 90%-100% of the time
Physical Tasks
O
Visual acuity (e.g., need to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects or operate machinery)
N/A
Pushing or pulling (e.g. using a part of your body to press against something in a downward or outward direction, or in a dragging or hauling motion)
N/A
Balancing (e.g. maintaining equilibrium when walking, climbing, crouching, etc.)
O
Finger dexterity (e.g. picking, pinching, typing or other working that uses the fingers)
N/A
Stooping (e.g. bending the spine at the waist)
N/A
Grasping (using the hand to apply pressure)
N/A
Reaching (e.g. reaching the arms or legs in any direction)
N/A
Feeling (e.g. perceiving an object’s size, shape and texture, etc.)
N/A
Lifting motion or lifting objects more than Click here to enter text Pounds
N/A
Climbing (e.g. ascending/descending ladders, stairs, scaffolding, ramps, poles, etc. using feet and legs or arms/hands to climb)
N/A
Walking
O
Hearing
O
Repetitive motions of any part of the body
O
Talking
N/A
Kneeling, crouching or crawling
N/A
Sense of smell (Ability to detect odors):
Choose an item
Other: Click here to enter text
Choose an item
Other: Click here to enter text
Mental Tasks
C
Capacity to think, concentrate and focus over long periods of time
C
Ability to write complex documents in English
C
Ability to read complex documents in English
O
Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers)
C
Capacity to reason and make sound decisions
N/A
Other: Click here to enter text
Miscellaneous
O
Required expertise in specific software, with specific tools, etc.? If so, please indicate proficiency level: (B)eginner, (I)ntermediate or (A)dvanced
Outlook:
I
Access:
N/A
Word:
I
Project:
N/A
Excel:
I
Visio:
B
PowerPoint:
B
SharePoint:
B
OneNote:
B
Publisher:
N/A
N/A
Ability to withstand environmental conditions (e.g., extreme heat or cold, grass, wind, sand, fumes, odors, gases, extreme noise, etc.) and if so, please list: N/A
O
Ability to regularly perform all job functions at a Company’s office or work site
N/A
Other: Click here to enter text
Please list the titles held by people in UGI Utilities, Inc. (outside of the role’s the work unit) that this role has/will have regular, work related contact and describe the nature of the interaction(s).
End Users, Various Business Departments
Working Condition(s): Please list any conditions or situations that routinely expose this position to an uncomfortable environment or potential health risk. Examples include regular exposure to noise, temperature extremes, vibrations, dust etc., or machinery/chemicals requiring safety equipment, clothing, and procedures. Indicate if regular office conditions are the typical working environment for your position. Please be specific.
Normal Office environment
I have read this job description and agree that the information accurately describes the job:
_____________________________________________ ____________________________________________ Employee Name (Print) Supervisor Name (Print)
_____________________________________________ ____________________________________________ Employee Name (Signature) Supervisor Name (Signature)
Date: _______________________________________ Date: _______________________________________
UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.
As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.