About this role
To be the one-point of contact for all maternity patients, guiding and coordinating for them from the first antenatal consultation until delivery and thereafter facilitate neonatal and pediatric care. The incumbent must continuously liaise on behalf of maternity patients with the doctors, nurses, other administrative staff such (for e.g billing, insurance) to ensure comfortable and seamless patient experience. He/she will be functionally reporting respectively to Hospital Administration, Senior Manager – Operations & Strategy.
- Preferably a college graduate in any medical discipline or graduation in any discipline with Hospital experience.
Proficient technology application skills; Basic MS Office ( Word, Excel & Power point) MS Outlook & Internet explorer skills.
- Must have an exceptional interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals, superior phone etiquette skills.
- Patient focused, service oriented; patient & understanding.
- Efficient organized skills, ability to handle multiple responsibilities under pressure while maintaining composure.
- Ability to work independently with minimal supervision.
- Reliable, punctual, dependable and responsive.
- Excellent command oral written English. Arabic language advantages/desirable but not essential.