Senior officer – Protocols

Travel Coordination:
• Plan, organize, and manage all official travel arrangements, including flights, accommodations, transportation, and itineraries.
• Ensure all travel arrangements comply with the UAE GCAA’s policies and procedures
• Accompany the Director General on official travels when needed to provide on-the-ground support and ensure smooth execution of plans.
Visit Management
• Coordinate official visits, including domestic and international meetings, events, and engagements.
• Develop detailed schedules and itineraries, ensuring all logistics are managed effectively.
• Liaise with hosts, embassies, and relevant government departments to ensure smooth and efficient visits.
Protocol and Etiquette
• Advise on protocol matters and ensure compliance with international diplomatic norms and standards.
• Prepare briefings and background information for official visits and meetings.
• Manage the presentation of gifts and ensure cultural sensitivities are respected..
Communication and Coordination
• Serve as the primary point of contact for all travel and visit-related communications.
• Coordinate with internal departments and external agencies to facilitate travel and visits.

Documentation and Reporting
• Prepare and maintain detailed records of all travel and visit arrangements.
• Ensure all necessary documentation, such as visas and permits, are obtained in a timely manner.
• Provide regular updates and reports on travel and visit activities.
Focal Point for DG Office Operations
• Act as the focal point for the operation plan execution and excellence requirements of the DG office.
• Ensure all operations align with the strategic goals and standards of excellence set by the DG office.
Speech Preparation
• Prepare speeches for the Director General when deemed necessary.
• Ensure speeches are well-researched, relevant, and align with the strategic goals and messaging of the UAE GCAA.
Policies, Systems, Processes & Procedures
• Manage the development and implementation of the functional policies, systems, processes, procedures, and controls covering all areas of assigned functions so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner.
Reporting
• Ensure that all functional reports are prepared timely and accurately and meet GCAA requirements, policies, and quality standards.
Quality, Health, Safety, & Environment
• Oversee and ensure compliance to all relevant QHSE management policies, procedures and controls across the unit to ensure that GCAA provides a safe, secure and environmentally responsible service to its stakeholders and internal staff.
Other Tasks/ Accountability
• Perform additional tasks relevant to the rol