First Response Technician

First Response Technician

Manchester | Permanent

Are you a technically minded problem-solver with experience in food manufacturing and a passion for continuous improvement?

At Müller Milk & Ingredients , we're looking for a First Response Technician to provide rapid technical support to our frontline teams, helping to optimise performance, minimise downtime and drive operational excellence. Working as part of a high-performing engineering and production team, you'll play a key role in identifying root causes, coaching colleagues and delivering sustainable solutions that improve site performance.

Shift Pattern: 4 on 4 off Days & Nights (7am-7pm / 7pm-7am)

You'll gain exposure to:

- Providing first-line technical support to production teams across the site

- Using problem-solving tools and PDCA methodologies to identify and implement long-term fixes

- Coaching and developing frontline colleagues to improve technical capability and ownership

- Working closely with Rapid Response Engineers to resolve issues quickly and effectively

- Driving operational excellence projects that improve performance, reduce waste and enhance reliability

What you'll bring:

- Previous experience within a food manufacturing, FMCG or production environment

- Strong technical understanding with a relevant engineering or technical qualification

- Excellent problem-solving and root cause analysis skills

- A proactive approach to continuous improvement and operational excellence

- Ability to coach and support colleagues in developing technical knowledge and problem-solving capability

- Experience working collaboratively within cross-functional teams

- Good understanding of maintenance excellence and asset care principles

- A strong commitment to health, safety and quality standards

Behaviours you live by

We're looking for someone who is concerned with the how as much as the what . You'll embrace our Müller behaviours and bring them to life every day:

Be Bold | Own It | We Care | One Team

No Hard Graft Goes Unnoticed:

- Annual bonus opportunity (up to 5%)

- Salary sacrifice pension scheme with Müller matching contributions up to 8%

- Life assurance at 2x annual salary

- 33 days annual leave (including bank holidays), pro rata

- Müller Rewards discount platform offering savings across shopping, travel, leisure and more

- Free onsite parking

- Employee assistance programme and wellbeing support

Pour in the Passion. Love the Result.

If you're looking for an opportunity to develop your technical expertise, make a real impact on operational performance and be part of a team committed to continuous improvement, we'd love to hear from you. Whether you're looking to take the next step in your career or bring your existing experience into a fast-paced manufacturing environment, this could be your next opportunity with Müller.

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