About this role
Overview:SOFTSWISS continues to expand the Delivery team and is looking for System Analyst. We need a true, experienced professional who shares our culture and values.Key responsibilities:Design and optimize CRM architecture, improve user experience through front-end customizations.Integrate HubSpot with Company’s internal systems and third-party tools in line with security requirements.Build effective Clients management workflows in collaboration with business stakeholders, deliver reports that support informed decision-making.Administer and configure HubSpot, including automated workflows, data quality controls, and user permissions management.Advise and support users, helping with effective HubSpot’s features usage.Required Experience:Strong analytical and system architecture skills.Hands-on development and debugging experience with Python and JavaScript/TypeScript, with familiarity with Node.js and React.js.Proficiency with debugging and API testing tools such as browser developer tools and Postman.Knowledge of SQL and NoSQL databases.Understanding of DevOps practices: experience with Docker and Kubernetes.Experience with message brokers such as Kafka.Understanding of REST APIs and experience building system integrations.Work experience with Jira and Confluence.Russian proficiency at Fluent level (C1+).Nice to have:Experience with ClickHouseExperience configuring HubSpot or other CRM systems.Experience with Zapier, Make, or Clay.Hands-on experience with AI tools such as Claude and automation platforms such as n8n.English proficiency at B1+ level (Intermediate).Our Benefits:Private health insuranceSports benefitsComprehensive Mental Health ProgramFree English lessons (online)Local language coursesPaid time offMaternity leave supportReferral program rewardsUpskilling, internal workshops, and participation in professional conferences and corporate events