About this role
The Business Operations Specialist I supports the Security Systems Support (SSS) team, which ensures the safety, continuity, and operational readiness of Navy Federal’s branches, microsites, and campus locations. This role assists with access control processes, including issuing, activating, modifying, and deactivating system and physical access, while supporting compliance with Global Security standards. The specialist collaborates with multiple teams to support daily operations and special projects and performs work in accordance with established policies and procedures to help maintain a secure and efficient operating environment.
- Ability to follow and interpret instructions and procedures to accomplish assignments
- Proficiency with Microsoft Office and common business applications.
- Progressively responsible experience that demonstrates knowledge, understanding, and application of operational support skills, methods, and procedures
- Ability to adapt to new technologies
- Ability to provide exceptional customer service
- Ability to work independently and in a team environment
- Effective interpersonal, verbal, and written communication skills
- Effective research, analytical, and problem solving skills
- Effective skill maintaining accuracy with attention to detail and meeting deadlines
- Effective organizational, planning and time management skills
- Light travel required
Desired Qualifications
- Education above the high school level with course concentration in business, administrative, communications, technology, or related field from an accredited college/university
Additional Information
Hours:
- Monday - Friday, 3:00PM - 11:30PM; Occasional Saturdays
Location:
- 141 Security Drive, Winchester, VA 22602