About this role
Systems Administrator L2 Linux / HPC
We are looking for a Linux / HPC Systems Administrator to support the implementation, troubleshooting, and maintenance of enterprise IT systems, with a primary focus on Linux-based infrastructure and High-Performance Computing (HPC) environments. The ideal candidate will have strong Linux and Unix administration experience, supporting daily system operations, monitoring, troubleshooting, and maintaining complex computing infrastructure.
Key Responsibilities
- Provide support for the implementation, troubleshooting, and maintenance of Linux-based IT systems.
- Manage daily activities related to the configuration and operation of IT systems.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
- Assist users with accessing and utilizing IT systems.
- Support day-to-day operations, monitoring, and problem resolution across client/server, storage, network, and computing infrastructure.
- Support hardware and dispatch-related issues, remaining engaged through resolution.
- Escalate technical issues and communicate status updates to agency management and internal customers.
- Configure and manage Linux and Unix operating systems, including installation, maintenance, troubleshooting, and system integrity.
- Install and load operating system software and implement enhancements to improve system reliability and performance.
- Configure and maintain network components supporting enterprise IT environments.
Required Qualifications
- Ten (5) years of experience as a Systems Administrator (SA) supporting programs and contracts of similar scope, type, and complexity.
- Five (5) additional years of Systems Administrator experience may be substituted for a bachelor's degree.
Core Skills
- Linux and Unix system administration.
- High-Performance Computing (HPC) environments.
- Enterprise IT infrastructure and systems operations.
- System monitoring, troubleshooting, and performance optimization.
- Server, storage, and network administration.
- Tier 1 and Tier 2 technical support.
- Operating system installation, configuration, and maintenance.