Senior Manager, Business Operations & Controls

What’s the role?

We’re looking for an experienced Senior Manager, Business Operations & Controls to lead a small team and help shape how Property & Security operates, strengthening controls, simplifying processes and driving continuous improvement.

Responsibilities:

- Lead the business operations and controls agenda across Property & Security.

- Strengthen risk and control practices, ensuring key testing, issues and remediation activities stay on track.

- Drive operational excellence and continuous improvement, simplifying and streamlining processes.

- Identify opportunities to use automation, technology and AI to reduce manual effort and improve efficiency.

- Oversee key operational activities, including invoicing, payments, reconciliation and administrative support.

- Partner with BCM and senior stakeholders to deliver improvements, manage priorities and provide clear visibility of risks and progress.

What do I need?

You’ll bring a strong understanding of risk and controls, along with the ability to identify opportunities to improve, simplify and streamline how things are done. Experience across BCM, operational risk, property, portfolio management or corporate services would be well suited to this role.

- Strong experience across business operations, risk and controls, operational excellence or transformation.

- Proven ability to simplify and improve complex operational processes.

- Strong understanding of risk management, controls and governance.

- Experience identifying and delivering automation and process improvement opportunities.

- Strong stakeholder management and influencing skills, with the ability to work across multiple teams.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!

- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.

- Tailored learning and development opportunities to help your grow your career within the bank.

- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.