About this role
Principal Accountabilities:
Phone Coverage: Answer, handle, phone calls in a timely and efficient manner.
Utilize appropriate telephone etiquette.
• Scheduling: Using general scheduling guidelines appropriately schedule patient
appointments selecting appropriate visit type/length of visit. May be required to
schedule meetings for physicians.
• Registration: Greets patient promptly upon arrival to practice.
• Accurately collects and documents time-of-service payments.
• Verifies/collects: demographics, emergency contact information, and insurance
information.
• C orrectly registers patients in system, including registration paperwork.
• EMR: Accurately enters information into EMR. Uses EMR for prescriptions, phone
notes, referrals, outreach, check-out, scanning clinical documents etc.
• Assist with fulfilling Release of information written requests.
• May require managing reporting, surgical scheduling, managing authorizations and
referrals, maintaining adequate supply inventory
• Monitor and sort incoming faxes and correspondence.
• Other duties as assigned.
Required:
1. High School Diploma or equivalent.
2. 2+ years' administrative experience
Preferred:
1. Associates degree in Medical Office Management, Business, or related field.
2. 1 year of experience in a medical office environment or relevant area.