Specialist Customer Service Export

OMV GroupBucharest, BucharestHybrid, On-siteFull-timeNew grad, 0–1 yearsListed 8 hours ago

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About this role

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OMV Petrom is the largest energy company in South-Eastern Europe, being active on every aspect of the energy value chain: from wells, producing oil and gas, to refining and fuels distribution, gas supply and power generation & supply. We provide the energy for day-to-day modern life: fuels for mobility, light and heat. We believe that we can only evolve with a diverse mix of employees and by ensuring a healthy work-life balance.

Our Business | OMVPetrom.com

At OMV Petrom, we have a long tradition of responsible behavior towards employees, the environment and society. Sustainability means a focus on conducting the business responsibly, efficiently and in an innovative way. We are committed to create long-term value for the company and our stakeholders, while respecting the environment and, supporting the communities in which we operate.

Sustainability | OMVPetrom.com

Your tasks

- Performs basic tasks assigned in the area of accounting and simple finance processes, according to internal procedures and regulations, in an effective and efficient manner

- Performs accurate and timely the allocated activities.

- Works on clearly instructed assignments with guidance.

- Contributes with ideas and suggestions to improve personal efficiency / effectiveness.

- Dedicated to the continuous improvement of own technical abilities and to assimilate new information from more senior colleagues in area of activity.

- Ensures compliance with internal controls with regards to finance&accounting processes in the area of activity.

- Provides information requested by the team lead/manager promptly, keeps data up to date and similar activities for the use by others.

- Prepares input for decision making by others.

- Implements measures to improve the standardization and optimisations of finance & accounting processes.

- Communicates promptly and proactively to the superior any identified error/issue in relation to his/her activity.

Your profile

- Education: Bachelor degree (Finance and/or Business)

- Relevant professional experience: 0 - 1 years (professional experience in finance & accounting/Business)

- Fluent in English (speaking and writing), French is an advantage

- Good understanding of key functional areas related to customer support processes.

- Basic customer service knowledge.

- Customer orientation and ability to adapt/respond to different type of requests.

- Good customer service experience in managing maritime/ export process (logistics, including booking, documentation, and customs clearance processes) is considered an advantage.

- Good knowledge and skills of Microsoft Office.

- Basic knowledge and understanding of related legislations/norms, internal rules/guidelines.

What OMV Petrom can offer you

- Long weekend plans are always welcome - on Friday, our office hours end at 14:00.

- You can rely on a health insurance that covers medical treatment in a variety of private medical clinics.

- You can work from home, if the work activity allows.

- The number of your days off increase according to your work experience so that you'll enjoy more free time.

- We aim to make your vacation days happier, by paying each vacation day double.

- Are you a top performer? Your work can be rewarded each three months based on performance results.

- Additional days off and various financial support for different events like marriage, child birth, etc.

- Access to LinkedIn Learning and a variety of development programs.

- Do you prefer cars or bikes? We have free private parking.