About this role
Mid-State Sales is seeking to fill the Customer Service Representative position within our fluid conveyance manufacturing facility. We are an ISO 9001:2015 registered manufacturer of hydraulic hose and tube assemblies and have provided our customers with quality products and services since 1969. Come join our team!
As a Customer Service professional at Mid-State, you will:
• Provide customers with detailed product and service information
• Prepare complex price and delivery quotations
• Resolve customer issues
• Work closely with Sales, identify prospects, and offer product solutions
• Maintain excellent customer relations
• Communicate daily with accounts via fax, phone, and email
What to expect:
A Customer Service Rep with Mid-State is not your typical "call-center environment position." We service a niche industry that requires extensive product knowledge. Because of this, it takes several months to learn the ins-and-outs of our industry. This means you can expect a lengthy training process that requires 2-3 months of training in our fabrication facility. If you find physical labor, dirt, or grime scary--this may not be the best fit for you.
However, if you're looking for a long-term career in a specialized industry with steady annual growth, you may have found your new home!
If you have a positive attitude, detail-oriented mindset, and a knack for serving customers we invite you to join our dedicated team of industry professionals and be a part of 50+ years of excellence. Please apply today!
Competitive benefits include:
• $19-20 starting pay (depending on experience)
• Paid time off
• Health, vision, and dental coverage
• Retirement savings and planning
• Career development opportunities
• Long-term career-path