Catering Sales Manager

Why us?

Located in the heart of New Orleans’ French Quarter, Hotel de la Poste brings modern luxury and the spirit of the city together. Formerly the W New Orleans, our Renaissance hotel draws inspiration from the neighborhood’s historic architecture, live jazz, and world-class dining.

As part of our team, you’ll bring New Orleans hospitality to life. From sharing a favorite neighborhood spot to making a guest feel at home from the moment they arrive, you’ll help create memorable stays that reflect the character of the French Quarter.

Job Overview

The Catering Sales Manager at Hotel de la Poste will lead the growth of wedding and social event sales for both the hotel and its restaurant. Based in the heart of New Orleans’ French Quarter, you’ll build relationships with wedding planners and local partners, generate new business, and turn inquiries into bookings.

From intimate weddings and rehearsal dinners to milestone celebrations and private dining, you’ll help clients imagine what their event could look like at Hotel de la Poste. You’ll partner with our culinary and operations teams to create proposals that reflect each client’s vision and the distinct character of our French Quarter property.

Responsibilities

- This role is to target and grow the wedding and social market for the hotel and restaurant

- Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.

- Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.

- Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.

- Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.

- Prepare status and period end reports.

- Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.

- Professional and positive communication to both guests and fellow associates.

OTHER RESPONSIBILITIES

- All other duties as assigned, requested or deemed necessary by management.

SUPERVISORY DUTIES

- None

BEHAVIORAL FOCUS

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Hotel de la Poste, we embrace:

- Enigmatic French Quarter Refuge – An intimate escape tucked away from the Quarter’s nonstop energy

- Bayou-Inspired Sensory Design – Jewel-toned interiors, Sazerac-hued accents, and Delta cypress murals

- Creole Culinary Identity – Third Block Depot Kitchen anchoring a locally rooted food and beverage experience

- Storied Revival & Homecoming – A return to the property’s original identity after decades away

- Intimate Luxury in the Heart of the City – Small-scale, design-forward hospitality steps from Bourbon Street

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Hotel de la Poste and align with Sage Hospitality’s commitment to genuine, meaningful connection.

Qualifications

Education/Formal Training

- More than two years of post -high school education

Qualifications

- Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Knowledge/Skills

- Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing.

- Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.

- Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

- Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.

- Ability to drive to outside sales calls.

- Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Excellent hearing required for verbal interaction with guests and associates.

- Excellent vision required for viewing set-ups.

- Excellent speech communication skills required for verbal interaction with guests and associates.

- Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally.

- Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally.

- Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours.

- Driving - distance varies for sales calls (approximately 20%).

Environment

- Work inside 70% of 10 hour day; outside 30% of 10 hour day.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.

Benefits

Free Parking

Bonus Plan

Medical, dental, & vision insurance

Eligible to participate in the Company’s 401(k) program with employer matching

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Discounted Room Rates for Marriott & Sage Properties

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more.

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Fun & Exciting Work Environment

Competitive Health & Welfare Plans

Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more

Community-Oriented.