CARES Coordinator

Catholic Charities of Long Island models the love of Jesus by offering dignified and compassionate care to poor and vulnerable neighbors of every faith and background. In-person service at more than 50 sites throughout Nassau and Suffolk counties is inspired by the Gospel call affirming the sacredness of every human life.

The CARES Coordinator supports the mission of Catholic Charities by developing and providing comprehensive care to individuals and families in need by building upon experiences with multiple human services disciplines (mental health, gerontology, physical and cognitive disabilities, immigration and refugee, crisis pregnancy, food insecurity, and crisis management and referral), in collaboration with CCLI Parish Outreach Support Services and Parish Social Ministry Offices across Long Island.

Supervisory Responsibilities:

- Provide direct supervision, guidance and support to two (2) CARES Counselors, ensuring effective delivery of high quality, client-centered services.

Responsibilities:

- Oversee the development and implementation of personalized care to individuals and families in need incorporating resources related to case management, mental health, substance abuse counseling, domestic violence, employment housing, immigration services, transportation and more.

- Ensure staff provide comprehensive case management, advocacy, outreach, assessments, engagement and follow-up services to individuals and families.

- Provide direct consultation and intervention in complex cases, including participation in client meetings, case conferences, and home visits when appropriate.

- Develop and maintain collaborative relationships and promote program services with parishes, Diocesan entities, CCLI ministries, and community-based organizations to enhance access to comprehensive services.

- Oversee the collection, monitoring, and submission of program statistics, performance measures, and required reports.

Qualifications:

- Master's degree in Social Work, Counseling, Psychology, Human Services, or a related field, required

- Licensure in Mental Health, Social Work or related field, preferred

- Minimum of three to five years of experience in case management, social services, behavioral health, or a related human services field.

- Prior supervisory or team leadership experience strongly preferred. Ability to assess complex client situations and provide guidance on appropriate interventions and resources especially in crisis situations.

- Excellent interpersonal, communication, problem-solving, and conflict-resolution skills.

- Working knowledge of social service delivery systems and Nassau/Suffolk resources.

- Ability to work flexible hours at times in the community based on client needs.

- Bilingual (Spanish/English) preferred.

- Valid NYS Driver’s License for use of personal vehicle for work travel. Mileage reimbursement provided.

Schedule:  35 hours per week – Monday through Friday

Rate of Pay: $80,000 - $85,000 annual

This rate of pay serves as a good faith estimate. Actual pay is based on a number of factors which may include a candidate’s qualifications, skills, competencies, experience and work location. The salary range or rate listed does not include any differential pay or other forms of compensation, such as the value of benefits, which may be applicable to this position.