Retail Group Lead Manager

Retail Group Lead Manager

$65,000 - $70,000

Liberty Bank & Trust is a community-focused financial institution dedicated to delivering trusted banking services while investing in the customers and communities it serves. The bank is seeking a Retail Group Lead Manager to oversee the effective operation of two or more branch offices while driving regional growth and profitability. This leader will guide branch management, ensure compliance with policies and procedures, achieve business development goals, and foster a consultative sales culture. Responsibilities also include developing staff through training and mentoring and building referral relationships for consumer, mortgage, and commercial lending, as well as insurance opportunities.

Best-in-Class Benefits and Culture:

We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation and an extensive benefits package including:

- Comprehensive health coverage: Medical, dental, and vision insurance provided
- Robust retirement planning: 401(k) plan available with employer matching
- Financial security: Life and disability insurance for added protection
- Flexible financial options: Health savings and flexible spending accounts offered
- Well-being and work-life balance: Paid time off and paid holidays

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

Essential Duties:

- Oversee and direct branch operations within the assigned territory, ensuring profitability, operational efficiency, and compliance with established procedures.
- Drive regional business development by achieving annual goals for consumer, mortgage, and commercial loans.
- Promote lead generation, cross-selling, and referrals to Liberty Insurance while addressing customer banking needs.
- Develop plans to effectively utilize branch resources, equipment, and staffing to support business objectives.
- Lead recruiting, hiring, training, and performance management for 5–10 Universal Banker Associates and other branch staff.
- Set employee goals, evaluate performance, provide ongoing coaching, and address employee concerns or performance issues.
- Collaborate with the Regional Branch Operations Vice President on operational matters, special projects, and additional branch network responsibilities.

Qualifications & Competencies:

- Bachelor’s degree in Business, Accounting, Finance, or a related field, or five years of relevant experience.
- Three to five years of related experience, preferably in management, leadership, or training.
- Financial institution experience and a working knowledge of banking principles and practices strongly preferred.
- Strong communication, interpersonal, and relationship-building skills, with the ability to address customer needs and resolve concerns.
- Demonstrated consultative sales skills, including identifying opportunities, building trust, and presenting solutions that meet customer needs.
- Ability to manage change, improve processes, maintain quality, and support team development.
- Strong analytical, mathematical, and problem-solving skills, with the ability to make independent decisions within bank policies and compliance guidelines; proficiency in Microsoft Office.

This is an exciting opportunity to put your leadership, relationship-building, and business development skills to work while driving branch growth and developing talented employees. Apply today and take the next step in your career as a Retail Group Lead Manager!

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We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.