Digital UAT, Menu & Pricing Coordinator

This position supports the QA/UAT team by testing and validating KFC Canada’s digital menus, pricing, promotions, and ordering experiences across owned channels, POS integrations, and third-party aggregators. The role helps ensure accurate and reliable launches by executing test cases, identifying and tracking defects, validating configurations and pricing, and supporting release readiness across cross-functional teams.

Education/Certifications

- Required: Post-secondary education in business, technology, quality assurance, hospitality, or a related field, or equivalent practical experience.

Experience

- This role must have…

- Up to 2 years of experience in quality assurance, user acceptance testing, digital operations, menu programming, pricing, or a related role; relevant internship, co-op, or project experience is welcome.

- Familiarity with test cases, acceptance criteria, regression testing, defect reporting, and test evidence.

- Basic understanding of UAT practices and the defect lifecycle, with an interest in developing end-to-end testing and root-cause analysis skills.

- Working knowledge of digital menu structures, modifiers, promotions, taxes, fees, effective dates, and channel-specific pricing is an asset.

- Flexible to support occasional evenings, weekends, or holidays during critical UAT, promotional, and production launch windows.

- We’d prefer this role to have…

- Exposure to POS systems, digital ordering platforms, content management systems, or aggregator platforms is an asset; familiarity with NCR Aloha or Oracle MICROS Simphony is beneficial.

- Strong attention to detail, organization, analytical thinking, and the ability to identify and document discrepancies accurately.

- Ability to manage assigned tasks across multiple test cycles, meet deadlines, follow established processes, and communicate progress or risks clearly.

- Comfort using ticketing, test management, spreadsheet, and collaboration tools and maintaining organized test evidence.

Working Conditions:

General work conditions

- Full-time hours

- Standard office environment (clean, well-lit, temperature-controlled)

- Work typically performed at a desk/computer workstation

- Access to necessary technology and equipment (laptop, software, etc.)

- Safe working conditions, including policies for harassment and violence prevention

- Access to workplace accommodations under the Human Rights Code

- Meal and rest breaks in accordance with ESA

Job demands

- Requires extended periods of sitting and computer use

- Occasional lifting of office materials (e.g., files or supplies) or other job-related materials up to 25 pounds / 11 kilograms

- Regular communication (in-person, virtual meetings, phone, email

Travel

- This role requires domestic and/or international travel 10% of the time.

The expected total compensation range for this role is $58,000 to $74,000 CAD, inclusive of base salary and target annual performance bonus. Final compensation will be based on factors such as skills, experience, qualifications, and internal equity.