About this role
Flanker Kitchen & Sporting Club is looking for Hosts to join our team.
About Us
Flanker Kitchen + Sporting Club, located at The Gateway in the heart of Salt Lake City, is a multi-award-winning dining, sports, nightlife, and entertainment destination seeking passionate and talented hospitality professionals to join our dynamic team.
Part of Carver Road Hospitality, Flanker delivers an elevated sports and entertainment experience featuring innovative American cuisine, creative cocktail programs, immersive sporting experiences, and vibrant nightlife. Recognized for Best Sports Bar and Best Brunch in Salt Lake City, Flanker combines exceptional food and beverage offerings, state-of-the-art technology, and high-energy entertainment to create unforgettable guest experiences.
At Flanker, we believe exceptional hospitality begins with exceptional people. Our culture is built on teamwork, creativity, attention to detail, and a genuine passion for hospitality. We seek motivated, energetic, and hospitality-driven individuals who thrive in fast-paced environments, take pride in their craft, and are eager to grow within an award-winning hospitality organization.
Join our team and become part of one of Salt Lake City's premier dining, sports, nightlife, and entertainment destinations.
Position Summary
The Host will be responsible for welcoming, greeting and seating guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. The Host is also responsible for managing reservations and providing accurate wait times for guests without reservations.
Duties and Responsibilities
- Maintain professional appearance standards as directed in the Employee Handbook.
- Anticipates and accommodates needs of the guest while providing professional and exceptional service to ensure guest satisfaction.
- Provide guests with basic food and beverage information including special offerings and displays upselling skills
- Able to assign seating considering service standards, staffing levels and kitchen capacity
- Set up the host stand, review the reservation book, and maintaining general cleanliness and orderliness of the area throughout shift.
- Assist with incoming calls and answering questions from guests and confirm reservations.
- Seat reservations promptly at a table pre-set for the number in the party and hold chairs for guests as often as possible when seating them.
- Protects establishment, guests, and employees by adhering to Department of Health and company sanitation standards.
- Actively takes and processes reservations for guests, special orders, pre-payment information.
- Perform side-work and other opening/closing procedures as directed by management.
- Responsible for making sure all menus are organized and current, taking weekly inventory of menu paper, menu backs and desk stationary
- Reports all breakage, damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Updates knowledge by participating in staff training opportunities.
- Portrays a positive and professional attitude.
Our Ideal Candidate
- Previous host/hospitality experience in a high-volume restaurant/lounge preferred.
- Must be able to stand, lift and bend for extended periods of time.
- Must be able to bend and lift to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Must be able to work and remain focused in a fast-paced and ever-changing environment.
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes to the above job description and all other duties assigned. Nothing herein shall restrict Carver Road Hospitality managements right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal opportunity employer and value diversity and inclusion.