About this role
Area Maintenance Lead
Minnesota WCCDA Region (Washington County) | Multiple Multifamily Communities
Schedule: Full-Time | Monday–Friday | 8:30 a.m.–5:00 p.m. | 40 Hours per Week
Compensation: $30.00–$32.00 per hour, depending on experience and certifications
Benefits: Eligible Shelter associates enjoy a comprehensive benefits package, including medical, dental, and vision insurance; HSA with employer contribution; FSA/DCA options; 401(k) with company match; paid time off and company-paid holidays; employer-paid life insurance; short- and long-term disability coverage; Employee Assistance Program (EAP); and professional development and growth opportunities.
Take the Lead in Multifamily Maintenance and Help Our Communities Thrive!
Shelter Corporation is seeking an experienced Area Maintenance Lead to provide hands-on maintenance support, technical guidance, and property inspections across multiple apartment communities.
The ideal candidate is a skilled, dependable maintenance professional with strong troubleshooting abilities, sound judgment, and a collaborative approach to supporting maintenance teams while ensuring our communities remain safe, well-maintained, and operating efficiently.
This is a hands-on technical leadership role without direct supervisory responsibilities.
What You'll Do
As the Area Maintenance Lead, you will:
- Provide hands-on maintenance support across assigned communities, including complex repairs, work orders, apartment turns, and emergency maintenance needs.
- Provide temporary maintenance coverage during staffing vacancies, absences, or increased operational demands.
- Offer technical guidance, hands-on training, and troubleshooting assistance to Maintenance Technicians across HVAC, plumbing, electrical, appliances, carpentry, and other building systems.
- Conduct property inspections and support preventive maintenance programs to identify repair needs, safety concerns, and opportunities for improvement.
- Partner with Property Managers and Regional Managers to address outstanding work orders, apartment turns, maintenance priorities, and property needs.
- Assist with vendor coordination, repair assessments, and approved capital projects while promoting cost-effective maintenance solutions.
- Document maintenance activities, inspections, repairs, and follow-up needs using HappyCo and other company systems.
- Promote safe work practices, quality workmanship, and professional resident service while collaborating with property teams and vendors.
- Provide timely updates and recommendations to the Regional Manager regarding maintenance concerns, completed assignments, and operational needs.
- Assist with after-hours maintenance emergencies, on-call coverage, and special projects as assigned.
What We're Looking For
Education & Experience
- High school diploma or equivalent required; trade school education or related technical training preferred.
- Minimum of 5 years of apartment or building maintenance experience required, with strong hands-on troubleshooting and repair experience.
- Experience providing technical guidance, hands-on training, or support to other maintenance professionals preferred.
- Strong working knowledge of HVAC, plumbing, electrical, appliance repair, carpentry, preventive maintenance, and general building systems.
- EPA Section 608 Certification appropriate to assigned refrigerant work required before performing that work; Universal Certification preferred.
- Experience using property management and maintenance software preferred; familiarity with HappyCo and Yardi is a plus.
Knowledge, Skills & Abilities
- Strong troubleshooting, problem-solving, and diagnostic skills, with the ability to resolve complex maintenance concerns efficiently.
- Ability to assess maintenance needs, identify practical solutions, and recommend cost-effective repairs or vendor support.
- Ability to provide technical guidance, hands-on training, and support to maintenance associates.
- Strong organizational and time management skills, with the ability to prioritize maintenance needs across multiple communities.
- Excellent communication, interpersonal, and customer service skills, with a collaborative approach to working with residents, property teams, and vendors.
- Ability to work independently, exercise sound judgment, adapt to changing priorities, and maintain high standards of safety and quality workmanship.
Physical & Additional Requirements
- Ability to perform hands-on maintenance work across assigned multifamily communities, including residential units, mechanical rooms, maintenance shops, grounds, and common areas.
- Ability to perform physical maintenance tasks, including standing, walking, bending, kneeling, climbing ladders, and lifting or moving materials and equipment.
- Ability to safely operate maintenance tools and equipment, follow safety procedures, and work indoors and outdoors in varying weather conditions.
- Ability to regularly travel between assigned communities and provide temporary maintenance coverage as operational needs require.
- Ability to assist with after-hours maintenance emergencies and on-call coverage as assigned.
- Valid driver's license with an acceptable driving record.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Why Join Shelter?
Since 1993, Shelter Corporation has been creating value for residents and property owners through thoughtful, comprehensive property management. Today, we manage multifamily communities across Minnesota, Florida, and Texas, with experience spanning affordable, market-rate, active adult, and other multifamily housing.
At Shelter, we believe successful property management starts with strong communities, engaged associates, and a commitment to doing the right thing. Our values- Integrity, Competence, Fun, Accountability, Dedication, and Innovation -guide how we serve our residents, support one another, and care for the communities entrusted to us.
Equal Employment Opportunity
Shelter Corporation is an equal opportunity employer. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law.
Ready to take the next step in your maintenance career, share your expertise, and help our communities thrive? Join Team Shelter and help us open doors. We invite you to apply today.
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