Assistant Starbucks Manager

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Purpose

The Assistant Starbucks Manager supports the daily operations of the Starbucks kiosk by helping drive sales, deliver exceptional customer service, maintain beverage and food quality standards, ensure compliance with Starbucks and company operating procedures, and develop a high-performing team. This position works closely with the Starbucks Manager to ensure efficient operations and a positive customer experience.
Key Responsibilities Customer Service

- Deliver exceptional customer service and create a welcoming environment for every customer.

- Ensure associates consistently provide friendly, accurate, and efficient service.

- Address customer concerns and service issues professionally and promptly.

- Promote customer loyalty through outstanding service and product knowledge.

Department Operations

- Assist in overseeing daily Starbucks operations, including beverage preparation, food service, merchandising, and inventory management.

- Ensure all beverages and food items are prepared according to Starbucks standards and recipes.

- Help maintain appropriate inventory levels and assist with ordering and receiving products.

- Monitor department cleanliness, organization, and presentation standards.

- Support execution of promotional programs, seasonal offerings, and marketing initiatives.

Food Safety and Quality Assurance

- Ensure compliance with all food safety, sanitation, and health regulations.

- Monitor product quality, freshness, and consistency.

- Verify adherence to proper food handling, storage, dating, and temperature procedures.

- Conduct routine inspections of equipment and work areas to maintain operational standards.

- Support corrective action efforts when quality or compliance concerns arise.

Leadership and Team Development

- Assist with hiring, training, coaching, and developing Starbucks associates.

- Provide leadership and direction during daily operations.

- Help foster a positive work environment focused on teamwork, accountability, and customer service.

- Assist with onboarding new associates and reinforcing operational standards.

- Promote associate engagement and continuous learning.

Financial Performance

- Support achievement of department sales, labor, and profitability goals.

- Monitor waste, inventory levels, and operational efficiency.

- Help identify opportunities to increase sales through merchandising, suggestive selling, and customer engagement.

- Assist with labor planning and resource allocation based on business needs.

Safety and Compliance

- Promote a safe working environment for customers and associates.

- Ensure compliance with Starbucks operating standards and company policies.

- Report equipment issues, safety risks, and maintenance concerns promptly.

- Support loss prevention and cash handling procedures.

Qualifications

- High school diploma or equivalent preferred.

- Previous coffee shop, food service, retail, or customer service experience preferred.

- Prior leadership or supervisory experience preferred.

- Strong communication, customer service, and organizational skills.

- Ability to multitask and work effectively in a fast-paced environment.

- Knowledge of food safety and sanitation practices preferred.

Physical Requirements

- Ability to stand and walk for extended periods.

- Ability to lift, carry, push, and pull products weighing up to 50 pounds.

- Ability to work around hot surfaces, beverage equipment, and food preparation areas.

- Ability to perform repetitive tasks associated with beverage preparation and customer service.

Success Factors

- Commitment to exceptional customer service.

- Strong leadership and coaching abilities.

- Attention to beverage quality, food safety, and operational standards.

- Ability to manage multiple priorities in a fast-paced environment.

- Focus on sales growth, associate development, and operational excellence.

We also provide a variety of benefits including:

- Competitive wages paid weekly

· Access to up to 50% of your earned wages before payday, via our partnership with Stream

- Associate discounts

- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

- Time off (vacation, holidays, sick pay). For eligibility requirements please visit https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$ myACI Benefits

- Leaders invested in your training, career growth and development

- An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values