Child Case Manager

Position Title: Child Case Manager

Reports To: Senior Director of Behavioral Health Services

Classification: Full Time, Hourly, Non-Exempt, Benefits-Eligible

Position Summary: The Child Case Manager is a highly organized, empathetic, compassionate, nonjudgmental, and eager to help professional .  Using trauma-informed and strengths-based approaches the Child Case Manager is responsible for facilitating collaborative goal development, providing referrals for interventions and resources, coordinating service delivery, and supporting the educational attainment of child clients.

Primary Functions :

- Provide initial and ongoing assessment of child and family needs and strengths.

- Develop, implement, and review individualized service plans with child and/or caregiver.

- Access and collaborate with community-based service providers to meet/achieve client needs and identified goals and objectives.

- Build strong rapport with youth to coach them in navigating day to day challenges.

- Facilitate recreational and educational groups and outings.

- Collaborate with other team members in the creation of youth supportive programming.

General Duties:

- On-duty assignments providing crisis intervention, resources, and referrals.

- Complete treatment plans, assessments, progress notes, monthly reports, exit paperwork, and other required paperwork in a timely manner.

- Demonstrate proficient skills and abilities regarding verbal and written communication as well as conflict management and mediation.

- Maintain accurate and current progress notes for all clients on caseload.

- Maintain close communication with all treatment team members.

- Participate in weekly individual and/or group supervision as required.

- Attend and participate in all staff meetings and training courses as assigned.

- Maintain professional behavior, appropriately representing Saint John ’ s mission and vision.

- All other duties assigned by supervisor or other management.

- Regular, predictable attendance is required.

- Ability to get along and work effectively with others.

Qualifications

Qualifications: Demonstrated ability to work with children of varied ages, diverse social and ethnic backgrounds, and who have a history of homelessness. Knowledge of trauma informed care and professional experience working with children impacted by trauma.

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Social Work, Psychology, or Child Development Bachelor’s degree plus 1 year of experience; OR AA degree plus 2 years of experience working with children or families with complex needs. Preferred education emphasis in human services, counseling, guidance, social work, child development, etc.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports, and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills: To perform this job successfully, an individual should have a knowledge of Internet software and the Microsoft Office Suite of products. Knowledge of basic office equipment should include Internet and email, copier machine and telephone .

Other Skills and Abilities:

- Bi-lingual/bi-cultural knowledge is desirable.

- Works independently, flexibly, and as part of a team.

- Works effectively with outside agencies in providing client services.

Certificates, Licenses, Registrations: A current CA driver’s license and proof of auto insurance are required.

Physical and Emotional Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability.

While performing the duties of this job, the employee is frequently required to sit. The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must be able to respond immediately and appropriately to emergency situations.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.