About this role
Description
We are looking for a Sr. Strategic Communications Manager to join the Emerging and Expansion Geographies Marcom Team supporting Amazon's Delivery Service Partner program in the Asia Pacific region (Japan and Australia). Our team supports hundreds of DSPs who engage thousands of drivers to deliver millions of packages per week through our Last Mile delivery network.
The ideal candidate must be a strong communicator and marketer with strategic communications and business acumen, and excellent writing ability. Exercising extremely high judgment in narrow timeframes, particularly by injecting logic and care into strategic marketing communications targeted at DSPs, is critical.
You will Insist on the Highest Standards regarding DSP-facing communications and content. You will rapidly Earn Trust with multiple cross-functional partners, including program managers, product managers, and executives. You will be a thought leader who indexes high on emotional intelligence. You will bring in fresh ideas to simplify and scale our communications processes. You will have a passion for storytelling as there are so many wonderful stories to be found in this innovative space. Our environment is fast-paced and requires a candidate who has a high Bias for Action and thrives in ambiguity.
This role is a unique hybrid of B2B Comms, Consumer Marketing, and Internal Comms calibrated to the Asia Pacific and Australian markets.
At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.
Key job responsibilities
• Develop a multi-channel content strategy for new program, technology and product launches, including written communications, executive messaging, infographics, and video
• Translate complex messaging into simple and easy-to-understand content
• Plan breakthrough lifecycle marcom content that promotes the program as the entrepreneurial opportunity of choice and strengthens shared peer knowledge and insights
• Identify emerging topics and develop proactive plans with stakeholders
• Monitor and measure the effectiveness of communications, marketing strategies and field activations.
A day in the life
We write a lot and "are right a lot"! We respond to business needs and develop messaging for change announcements as well as in-person touchpoints for DSPs where we showcase leaders, new products, and community building. We also interview DSPs to build compelling peer-to-peer content that attracts new DSPs to the program and nurtures nascent ones. We own multiple channels by which we communicate to our future and existing DSP Owners, including our country acquisitions websites, Communication Center, and events. We partner effectively with other content creator teams at Amazon to amplify the program value prop.
About the team
The Emerging & Expansion Geographies Marcom Team comprises eight high performing Communicators. Even though we are based in different cities across Europe, the Middle East and Asia-Pacific, we have a highly inclusive and collaborative culture. We approach each other with respect and humility and have fun making history, together. DSPs count on us to provide helpful and trustworthy information so they can operate their business efficiently and focus on what matters most to them. Internal teams count on us to source and secure new DSPs into the program and help nurture their development.
Basic Qualifications
- 6+ years of professional non-internship marketing experience
- 7+ years of developing and managing acquisition marketing or channel programs experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- Experience developing and executing campaigns across a multitude of timezones and languages
Preferred Qualifications
- Experience driving direction and alignment with large cross-functional teams and agency partners
- Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.