About this role
JOB SUMMARY: The Senior Director oversees programs assigned by their direct Vice President. Responsible for providing administrative and clinical supervision to all staff assigned to their program areas of responsibility. The Senior Director provides strategic and operational leadership for multiple programs or service lines across several locations within LifeStream Behavioral Center. This role bridges organizational strategy and operational execution ensuring consistent, high-quality, compliant, and financially sound service delivery across complex, multi-site operations. The Senior Director partners with senior leadership to align program outcomes with the organizations mission, long-term objectives, and regulatory standards.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES : The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Strategic Leadership
Translates organizational goals and strategic initiatives into actionable program-level objectives and performance metrics.
- Leads the development and implementation of multi-program strategic plans aligned with organizational priorities and Balanced Scorecard outcomes.
- Collaborates with senior leadership in evaluating market trends and identifying growth or service enhancement opportunities.
- Operational Oversight
Provides administrative and operational supervision to multiple Directors, Managers, and/or Supervisors and Clinicians.
- Oversees day-to-day operations of assigned programs, ensuring adherence to clinical, fiscal, and regulatory standards.
- Ensures consistent implementation of policies, procedures, and best practices across all assigned service lines.
- Evaluates program effectiveness and drives continuous improvement initiatives to strengthen outcomes and service quality.
- Financial Stewardship
Oversees large-scale program budgets, ensuring fiscal accountability, cost control, and sustainability for departments under his/her purview.
- Partners with Finance and Vice President to develop, monitor, and analyze financial reports and forecasts for assigned programs.
- Ensures programs achieve revenue and cost-containment goals through effective resource utilization and billing oversight.
- Leadership and Staff Development
Provides mentorship and professional development for Directors, Managers, and emerging leaders.
- Promotes a culture of accountability, empowerment, and continuous learning.
- Implements workforce development strategies that align with the organizations Learning & Growth strategic pillar.
- Stakeholder and Community Engagement
Serves as a senior liaison with internal and external stakeholders, including funders, regulatory agencies, and community partners.
- Represents assigned programs in community initiatives, partnerships, and collaborative efforts.
- Ensures programs maintain strong relationships with referral sources, accrediting bodies, and partner organizations.
- Policy, Compliance, and Risk Oversight
Ensures all assigned programs maintain compliance with federal, state, and accrediting body regulations.
- Participates in policy development and risk management processes impacting multiple programs or departments.
- Partners with Risk, Quality, and Compliance leadership to implement corrective action plans and performance improvement strategies.
- Performance and Outcome Management
Develops systems to monitor program data, identify trends, and implement improvements that align with organizational goals.
- Oversees measurement of key performance indicators (KPIs), including service outcomes, client satisfaction, employee engagement, and budget adherence.
Qualifications
EDUCATION & EXPERIENCE :
- Education:
Bachelor's level degree required; master's degree highly preferred in behavioral healthcare field.
- Current Florida licensure or certification highly preferred (e.g., LMHC, LCSW, LMFT, CAP).
- Experience:
Minimum of five (5) years' of progressive leadership experience in behavioral healthcare, health services, or human services required.
- Minimum of Three (7) years' experience as Department Director or Program Head required.
- Prior experience managing multi-program or multi-site operations with demonstrated fiscal and compliance accountability highly preferred.
- Driving Requirements:
Must be Over the age of 21 required
- Minimum of 5-years driving experience required
- Possess a Valid FL Drivers license (within 30 days of hire if currently do not possess)
- Possess a continuously valid US Drivers license for the past three years, from date of issue required
- Safe Driving record required
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WORKING CONDITIONS AND PHYSCIAL DEMANDS
- Standard office environment with regular travel between sites.
- Occasional evening or weekend work to support program operations or organizational events.
TRAINING & DEVELOPMENT : Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.
LifeStream Benefits
- Health/Dental/Vision Insurance
- Short Term Disability
- Pension Plan
- 403(b)
- PTO (Over 4 weeks your 1st year!)
- Flexible Work Schedules
- Tuition Reimbursement Program
- Free Telehealth Services
- HRSA
- And More!
Important Notice
As part of our hiring process and in compliance with Section 435.04, Florida Statutes, certain positions require a Level 2 background screening. Employment offers are contingent upon meeting applicable requirements. For more details on Level 2 background screening requirements, please visit: Florida Care Provider Background Screening Clearinghouse
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.