Front Desk Sales Consultant

Front Desk Sales Consultant

Massage Heights | Atlanta, GA
Starting at $17/hour + Commission & Bonus Opportunities
Are you a natural people person with a passion for sales, exceptional service, and achieving goals?
Massage Heights is looking for energetic, confident, and motivated Front Desk Sales Consultants to join our growing team!
If you love connecting with people, have a competitive spirit, and thrive in an environment where your performance makes a difference, we want to meet you!
At Massage Heights, our Front Desk Sales Consultants are more than the first impression of our retreat. They are an essential part of our success, driving membership growth, building lasting guest relationships, and delivering an exceptional experience.
This is a sales-driven position, not a traditional receptionist role. We're seeking individuals who take initiative, enjoy achieving goals, and are excited about the opportunity to grow their careers in the wellness industry.
Why Join Massage Heights?
• Competitive Pay: Starting at $17/hour plus commission and bonus opportunities
• Rewarding Performance: Opportunities to increase your earnings through sales success
• Career Growth: Advancement opportunities into leadership and management roles
• Paid Training: Comprehensive onboarding, sales training, and ongoing coaching
• Flexible Scheduling: Full-time and part-time opportunities
• Employee Perks: Discounts on massage and skincare services
• Beautiful Work Environment: Work in a professional, welcoming wellness retreat
• Team Culture: Collaborate with motivated individuals who are passionate about delivering results

What You'll Do
Drive Sales & Membership Growth
• Confidently present and sell Massage Heights memberships, services, and gift cards
• Meet and exceed individual and team sales goals
• Convert first-time guests into loyal, long-term members
• Identify opportunities to recommend services and enhancements based on guest needs
• Effectively address guest questions and overcome sales objections

Deliver an Exceptional Guest Experience
• Create a welcoming, engaging, and professional experience for every guest
• Build meaningful relationships that encourage repeat visits and long-term membership retention
• Manage guest check-in, checkout, scheduling, and daily front desk activities
• Answer incoming calls with confidence, enthusiasm, and professionalism
• Handle guest concerns with sound judgment and a solution-oriented approach

Support Business Growth
• Follow up with prospective guests to convert inquiries into booked appointments
• Maintain accurate guest records and utilize scheduling and point-of-sale systems
• Collaborate with retreat leadership to achieve daily and monthly performance goals
• Take ownership of individual performance and actively participate in sales coaching and development

Minimum Qualifications
We are looking for candidates who bring professionalism, strong communication skills, and a genuine desire to succeed.
Required:
• Minimum of 1 year of experience in sales, retail, hospitality, or a customer-facing service role
• Demonstrated ability to recommend and sell products, services, or memberships
• Strong verbal communication skills, including professional phone etiquette
• Confident, personable, and comfortable initiating conversations with new people
• Ability to work toward measurable performance goals and accept ongoing coaching
• Strong multitasking, organizational, and problem-solving skills
• Proficiency with computers and ability to learn new scheduling and sales systems
• Dependable, punctual, and able to maintain a professional appearance and demeanor
• Availability to work at least one weekend shift per week

Preferred Qualifications:
• 2+ years of experience in a sales-driven environment
• Previous experience meeting or exceeding individual sales targets
• Experience selling memberships, subscriptions, or service packages
• Background in spa, fitness, wellness, beauty, hospitality, or luxury retail
• Experience with appointment scheduling or point-of-sale software

Schedule
• Full-time and part-time positions available
• 6–8-hour shifts
• Daytime and evening shifts
• Minimum of one weekend shift required

About Massage Heights
Massage Heights is a nationally recognized massage and skincare franchise dedicated to helping people look and feel their best.
Our mission is to Elevate the Lives of the People We Touch through exceptional massage and skincare experiences.
We believe that great service, strong relationships, and a commitment to excellence create an environment where both our guests and team members can thrive.
Ready to Turn Your Sales Skills Into a Rewarding Career?
If you're motivated by success, enjoy working with people, and want to be part of a team that recognizes hard work and results, we'd love to hear from you.
Apply today and take the next step in your career with Massage Heights!