About this role
Job Summary:
Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction.
Key Responsibilities:
Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation
This position requires a DMV driving report.
- A CDL may be required to obtain upon hire
- Federal law requires a CDL holder to be 21 years of age or older
- A current, valid license is required for this role
- This role requires a 5-year motor vehicle report, free from major violations
- This role requires the applicant to pass a Department of Transportation (DOT) physical
- 3 years driving experience
- This role is subject to Department of Transportation (DOT) driving regulations, including Hours of Service and Electronic Log Booking Device use
- Federal law requires a CDL holder to be 21 years of age or older; the applicant must be 21 years of age