Change Management Specialist

Bering-Alaka`ina Holdings, LLC is looking for a Change Management Specialist  to support our government customer located in  Kwajalein Atoll, Marshall Islands . This position is an unaccompanied position.

The Configuration and Change Management Specialist serves within the Cyber Security Team of the 30th Signal Battalion / Network Enterprise Center (NEC), reporting directly to the DPM Business and Plans. Operating within the functional area of Configuration and Change Enablement, the specialist is responsible for facilitating structured change movement, enforcing rigorous governance, and maintaining precise configuration tracking across all enterprise information systems and network infrastructure. To ensure optimal security alignment and compliance, all activities, baselines, and control workflows must strictly adhere to the Defense Information Systems Agency (DISA) Risk Management Framework (RMF).

DESCRIPTION OF RESPONSIBILITIES:

- Support formal governance processes for the local Technical Review Board (TRB), Change Advisory Board (CAB), and higher approval authorities.
- Coordinate, schedule, and conduct local TRB meetings.
- Draft and distribute formal meeting agendas prior to scheduled, ad hoc, and emergency board sessions.
- Maintain official meeting attendance rosters and verify quorum requirements.
- Record comprehensive meeting minutes, voter actions, decisions, and formal change dispositions.
- Prepare, package, and manage change submissions requiring elevation to the 30th Signal Battalion CAB, RCC-P CAB, or higher headquarters.
- Archive official records within the 30th NEC Document Repository and Portal.
- Manage the intake, screening, coordination, tracking, and closure of Change Requests (CRs) submitted by the ICAN community.
- Receive, log, and rigorously review all CR submissions for completeness, clarity, and compliance.
- Validate that CR packages include essential artifacts, such as Capability Requests, system topology diagrams, requirements lists, technology descriptions, test plans, implementation timelines, and rollback/backout procedures.
- Coordinate with requestors to remediate deficient or incomplete CR packages prior to board review.
- Coordinate pre-board technical reviews and risk assessments alongside responsible engineering staff and the ISSO.
- Guide every CR through its established lifecycle phases: requirements review, pre-release assessment, post-release validation, and administrative closure.
- Ensure that all approved changes are systematically prepared, scheduled, implemented, validated, and archived.
- Coordinate technical requirements reviews, verifying test strategies, security control adherence, and baseline documentation.
- Coordinate immediate rollback actions and incident escalations if anomalies or failed implementations occur.
- Confirm that Change Management Database (CMDB) records and asset states are updated immediately following successful implementations.
- Execute and document formal CR closure upon satisfactory post-release validation.
- Oversee configuration identification, change control, status accounting, and configuration audits across DoWIN infrastructure assets.
- Prepare and deliver updated hardware and software configuration artifacts as required.
- Partner with technical teams to ensure delivered configuration artifacts accurately mirror the operational environment.
- Administer change management workflows within AESMP ServiceNow or designated Army IT Service Management (ITSM) platforms.
- Monitor, manage, and triage Change Management ticket queues.
- Maintain linkage and data integrity between CRs, change tasks, approval workflows, implementation logs, and associated CMDB configuration items (CIs).
- Administer change management workflows within AESMP ServiceNow or designated Army IT Service Management (ITSM) platforms.
- Monitor, manage, and triage Change Management ticket queues.
- Maintain linkage and data integrity between CRs, change tasks, approval workflows, implementation logs, and associated CMDB configuration items (CIs).

REQUIRED DEGREE/EDUCATION/CERTIFICATION:

- ITIL Foundations v4 (or equivalent DoD 8570 baseline certification)
- High school diploma
- Must have an active passport.

REQUIRED SKILLS AND EXPERIENCE:

- Advanced proficiency in Microsoft Office tools (Word, Excel, PowerPoint, SharePoint) to produce board packages, tracking sheets, executive reports, and meeting records.
- One or more years of professional experience in IT Service Management (ITSM), Change Management, Configuration Management, or Network Operations support.
- Hands-on experience administering formal Change Requests, technical review boards, or Configuration Control Boards (CCB/CAB).
- Familiarity with enterprise-grade network infrastructure, server systems, telecommunications systems, and data center environments.
- Preferred understanding of CMDB, configuration baseline controls, IT asset lifecycle management, and formal document control.
- Preferred proficiency working within AESMP ServiceNow or comparable enterprise ITSM platforms.
- Ability to organize and prioritize multiple concurrent change proposals with competing timelines, differing priorities, and distinct governance approval workflows.
- Exceptional attention to detail with rigorous standards for records management, version control, and documentation consistency.
- Strong written communication skills to author concise board agendas, detailed minutes, formal decision records, status summaries, and board packages.
- Analytical capability to detect incomplete CR documentation, missing approvals, undisclosed dependencies, and operational or cybersecurity risks.
- Strong interpersonal and stakeholder management skills to align network operations, systems administrators, cybersecurity staff, facility engineers, service desk agents, and organizational leadership.

REQUIRED CITIZENSHIP AND CLEARANCE:

- Must be a U.S. Citizen
- SECRET security clearance to access classified information

Bering-Alaka`ina Holdings, LLC is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.

We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click  here  to request accommodation. We E-Verify all employees.

As a part of BSNC, Bering- Alakaina Holdings gives hiring, promotion, training, and retention preference to BSNC shareholders, descendants and shareholder spouses who meet the minimum qualifications for the job. Qualified job candidates will generally be considered in the following order: BSNC shareholders, descendants, shareholder spouses, current employees, and outside candidates. The BSNC Shareholder Development department tracks and monitors the implementation of the Shareholder Hire Preference across its operations.

Bering-Alaka`ina Holdings, LLC is comprised of industry-recognized government service firms designated as Alaska Native Corporation (ACN)-owned and 8(a) certified businesses and includes Ke`aki Technologies, LLC; Laulima Government Solutions, LLC; Kūpono Government Services, LLC; Kapili Services, LLC;  Po`okela Solutions, LLC;  Kīkaha Solutions, LLC; and Pololei Solutions, LLC.

For additional information, please visit www.beringalakaina.com

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