About this role
Job purpose:
To safely operate and manage the movement of heavy vehicles, ensuring timely pickup and delivery of customer vehicles while maintaining high service standards, proper documentation, and vehicle inspection protocols. The driver also ensures vehicle cleanliness, safety compliance, and effective communication of customer concerns to the workshop.
Job responsibilities
- Map out driving routes ahead of time to determine the most expedient trip
- Pick up Vehicles from the customer location as per the committed date and time
- Inspect vehicle appropriately
- Customer concerns to be noted down clearly
- Handover the vehicle to workshop with clear documents with customer concerns
- Customer belongings to be removed and checked before every transaction
- Ensure the car is clean and comfortable for all users.
- Regular car service appointments and report any issues if noticed.
- Ensure fire extinguisher is valid and working
- Ensure give way sticker, Weight sticker etc are properly fixed on vehicles
- Make sure the reported customer concern is rectified before delivering the original vehicle back to customer.
Educational Qualification
- Minimum: High School Certificate or equivalent
- Valid Heavy Vehicle Driving License (required)
- Basic knowledge of vehicle mechanics and customer handling is an added advantage
Work Experience
- 1 to 2 years of experience in driving heavy-duty vehicles (e.g., buses, trucks, recovery vehicles, etc.)
- Experience in customer-facing vehicle pickup/delivery roles is preferred
- Familiarity with vehicle inspection and workshop handover processes is beneficial
Competencies
- Safe Driving Practices
- Knowledge of Local Routes & Traffic Rules
- Customer Service Orientation
- Vehicle Inspection & Reporting Skills
- Compliance with Safety Protocols
Languages
- English